Accountabilities:

Own and lead the overall Workday strategy, technology roadmap, architecture, governance, and operational performance, ensuring alignment with business priorities and long-term organizational objectives.
Oversee the full Workday ecosystem, including Core HCM, U.S. and Canadian Payroll, Benefits, Advanced Compensation, Talent Management, Recruiting, Learning, Time Tracking, and Absence Management.
Develop a scalable platform management strategy that balances innovation, system optimization, operational stability, technical debt reduction, and adoption of new Workday capabilities.
Act as a trusted technical and functional advisor to HR, Finance, Payroll, IT, and business leadership, providing guidance on platform architecture, solution design, system dependencies, and operational implications.
Lead complex Workday projects throughout their lifecycle, from requirements gathering and discovery to solution design, configuration, testing, deployment, and post-implementation support.
Translate business requirements into functional and technical specifications while identifying opportunities to simplify processes and improve existing workflows.
Design, configure, and optimize Workday business processes, condition rules, calculated fields, security settings, organizational structures, and other platform capabilities.
Troubleshoot complex system issues, perform root-cause analysis, and implement sustainable solutions that balance technical requirements, business value, scalability, and user experience.
Establish and maintain testing strategies covering functional testing, regression testing, and user acceptance testing, ensuring reliable deployments and accurate technical documentation.
Develop and continuously improve Workday governance, change management, release management, and service delivery processes, including request intake, prioritization, impact assessments, approvals, testing, deployment, and incident management.
Maintain a prioritized portfolio of system enhancements, remediation initiatives, and optimization opportunities to improve efficiency, reduce manual work, strengthen controls, and enhance data quality.
Establish proactive monitoring, audit procedures, and performance indicators to measure platform reliability, service quality, delivery effectiveness, data integrity, and business value.
Collaborate with business stakeholders to standardize Workday processes while accommodating legitimate operational, organizational, and regulatory requirements.
Lead the evaluation, implementation, and optimization of Workday-native artificial intelligence capabilities, including Sana, and develop a roadmap for integrating AI and automation into HR and Payroll operations.
Identify and prioritize automation opportunities that reduce repetitive administrative tasks, improve accuracy, increase productivity, and enhance employee self-service.
Partner with HR, Accounting, IT, Security, and other stakeholders to ensure AI-driven solutions meet governance, security, operational readiness, and responsible-use requirements.
Drive adoption of AI and automation initiatives through solution design, stakeholder engagement, training, and change management, measuring success through productivity gains, time savings, accuracy, and user adoption.
Lead, mentor, and develop Workday professionals responsible for system administration, configuration, business analysis, and technical support.
Establish clear team responsibilities, performance expectations, development plans, and delivery standards while encouraging knowledge sharing, cross-training, and continuous improvement.
Maintain hands-on technical involvement in solution design, quality assurance, complex troubleshooting, and implementation activities while strengthening the team's technical capabilities.
Manage relationships with Workday consultants, implementation partners, and managed service providers, ensuring clear responsibilities, effective performance management, and cost efficiency.
Reduce unnecessary third-party dependencies by strengthening internal expertise and optimizing external support arrangements.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

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