Accountabilities

Partnership Development and Acquisition: Identify, engage, and develop relationships with prospective community healthcare sites that align with the organization's partnership model, operational requirements, and strategic objectives.
Evaluate potential partners based on organizational fit, operational capabilities, patient populations, staffing, available space, workflows, and potential clinical study opportunities.
Present the partnership model, value proposition, expectations, and available support services to prospective partners, guiding discussions from initial interest through internal evaluation, approvals, and agreement execution.
Lead and manage lease negotiations for prospective partner sites, collaborating with Finance leadership, the Chief Financial Officer, internal stakeholders, and Legal Counsel when necessary.
Coordinate with Feasibility and other relevant teams to assess site readiness and determine suitability for participation in the network.
Maintain an organized partnership pipeline, tracking prospective opportunities, discussions, risks, decisions, and next steps.
Site Onboarding and Launch Coordination: Serve as the central point of coordination throughout the onboarding and launch process for new community partners.
Develop and manage onboarding plans, project timelines, milestones, and communication workflows to ensure a smooth and efficient implementation experience.
Collaborate with Practice Operations, Logistics, Talent Acquisition, Clinical Operations, Quality, Regulatory, Feasibility, and Finance teams to address operational requirements and prepare each site for launch.
Ensure appropriate processes, resources, training, and documentation are in place before new partners begin operations.
Identify potential implementation barriers early, coordinate solutions, and keep internal teams and external partners informed throughout the process.
Contribute to the standardization and continuous improvement of onboarding procedures as the partner network expands.
Partner Relationship Management: Act as the primary point of contact for site owners and staff, connecting partners with the appropriate internal teams, resources, and support.
Build and maintain strong, trusted relationships through proactive communication, responsiveness, and consistent follow-through.
Understand partner needs, collect feedback, coordinate timely responses, and ensure partners clearly understand operational processes, available support, and relevant expectations.
Monitor partner satisfaction and engagement, identify potential concerns or opportunities, and escalate issues when necessary to strengthen long-term relationships and retention.
Performance Monitoring and Continuous Improvement: Track partnership pipeline activity, onboarding progress, launch readiness, and ongoing partner requirements.
Share relevant partner insights and site-level information with Feasibility and Site Network teams to support strategic planning and identify potential study opportunities.
Help establish and monitor partnership performance indicators, including onboarding milestones, communication responsiveness, partner feedback, and ongoing engagement.
Identify recurring operational challenges and collaborate with internal teams to improve partner-facing processes and the overall site experience.
Maintain accurate records of partner communications, agreements, decisions, commitments, and follow-up actions.

Requirements

At least five years of professional experience in partnership development, business development, healthcare operations, clinical research, site networks, or a related field.
Demonstrated experience establishing external partnerships and managing relationships with healthcare providers, pharmacies, community organizations, or other healthcare-related institutions.
Proven ability to evaluate prospective partners, understand their operational needs, assess organizational fit, communicate compelling value propositions, and successfully advance partnership discussions.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

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