Account Director
- Reposted
- ×1
- Same title, closed before
- ×1
- Market p25–p75
- $165k–$255k
- Jobgether p25–p75
- $151k–$237kn=102
- Opened · 30d
- +4,437
- Closed · 30d
- −2,668
- Opened · 7d
- +2,2729% of open
- All other
- 625,968open
Accountabilities
- Develop and manage a portfolio of strategic telecommunications accounts, focusing on carriers, resellers, and enterprise customers requiring connectivity and infrastructure solutions.
- Generate new sales opportunities by actively promoting transport, access connectivity, colocation, and other telecommunications infrastructure services.
- Drive account growth through strategic relationship management, customer retention, cross-selling, upselling, and new business acquisition.
- Identify opportunities to expand existing customer relationships by engaging new departments, decision-makers, and business units within targeted accounts.
- Achieve monthly, quarterly, and annual sales and revenue objectives through proactive prospecting, pipeline development, and consistent sales activities.
- Build strong relationships with customer stakeholders and position yourself as a trusted advisor by understanding their business priorities and technical requirements.
- Develop and present tailored proposals, manage customer negotiations, and guide prospects and existing clients throughout the complete sales cycle.
- Apply industry knowledge and an understanding of customer needs to recommend appropriate connectivity and infrastructure solutions.
- Collaborate with internal sales teams to develop account strategies, design solutions, and strengthen customer engagement.
- Maintain existing business relationships, secure long-term revenue commitments, and identify opportunities to expand commercial agreements.
- Ensure a high level of customer satisfaction throughout the sales process, contributing to strong customer retention and positive Net Promoter Score (NPS) results.
- Manage a high volume of sales activities while maintaining responsiveness, organization, and consistent customer communication.
- Track, analyze, and report sales performance, account activity, and pipeline progress using Salesforce and other reporting tools.
- Prepare accurate sales forecasts, maintain detailed customer records, and provide timely updates and performance information to management.
- Coordinate with cross-functional departments to ensure proposed solutions meet customer expectations and commercial objectives.
- Work independently with minimal supervision while contributing effectively to a collaborative sales environment.
- Travel as required to meet customers, develop relationships, and support strategic business opportunities.
Requirements
- At least 5 years of professional experience in telecommunications sales, preferably within carrier, reseller, connectivity, or infrastructure markets.
- Bachelor's degree or equivalent qualification from a four-year institution is preferred but not mandatory.
- Strong understanding of telecommunications infrastructure and connectivity solutions, including middle-mile, last-mile, metro, and long-haul backbone networks.
- Demonstrated knowledge of carrier and reseller connectivity requirements, with the ability to manage large, complex sales opportunities.
- Familiarity with telecommunications products and services such as Ethernet, wavelengths, IP transport, dark fiber, cloud connectivity, colocation, and wireless infrastructure.
- Understanding of wireless connectivity solutions supporting macro towers, small cells, and backbone networks.
- Proven ability to develop strategic customer relationships, identify business opportunities, and consistently achieve sales and revenue targets.
- Strong experience in strategic account management, consultative selling, prospecting, and managing complex sales cycles.
- Excellent financial and commercial acumen, with the ability to understand customer business models, evaluate opportunities, and support revenue growth.
- Strong negotiation, presentation, and proposal development skills, with the confidence to engage senior decision-makers and technical stakeholders.
- Excellent written and verbal communication skills, with the ability to explain complex telecommunications solutions clearly and persuasively.
- Exceptional customer service and relationship management abilities, with a focus on building trust and maintaining long-term partnerships.
How Jobgether works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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