Accountabilities:

Lead the technical implementation of complex debit and credit card processing projects for financial institutions, ensuring successful delivery across all project phases.
Meet with clients to understand business and technical requirements, discuss project specifications, evaluate implementation options, and facilitate consultations with key stakeholders.
Translate client requirements into comprehensive project plans, defining technical deliverables, system configurations, dependencies, and implementation timelines.
Conduct gap analyses to identify differences between existing systems and target requirements, determining the necessary system configurations and implementation adjustments.
Provide expert consulting and guidance to clients, recommending appropriate technical solutions and implementation approaches aligned with their business objectives.
Coordinate technical communication between clients, internal teams, and third-party vendors, including data mapping and file integration between different processing platforms.
Oversee project execution by working closely with client teams and vendors to ensure technical activities are completed accurately, efficiently, and within established deadlines.
Monitor project progress, identify outstanding issues, escalate risks to project managers, and contribute to effective issue resolution.
Validate system parameters, perform testing activities, and modify program configurations when necessary to ensure implementation quality and operational readiness.
Provide technical support throughout the design, development, testing, and implementation phases of assigned projects.
Support complex card processing conversions, including data migration from one processing platform to another, ensuring data integrity and successful transition.
Maintain compliance with established change control procedures and project management standards, while helping less experienced analysts understand and apply these processes.
Build strong working relationships with clients, vendors, and internal project stakeholders to facilitate effective communication and successful project outcomes.
Provide extended-hours and after-hours support during project installations and post-implementation periods, including occasional on-site assistance when required.
Contribute to continuous improvement initiatives by identifying opportunities to enhance departmental processes, procedures, and implementation methodologies.
Assist in developing product and service requirement templates, procedural documentation, and standardized project delivery practices.
Support the training, coaching, and mentoring of less experienced Business Analysts and Project Consultants.
Perform additional project-related responsibilities as required.

Requirements

Bachelor's degree in a relevant field or an equivalent combination of education and professional experience.
At least 7 years of relevant experience in the payment processing industry.
Minimum of 5 years of experience in business analysis or systems analysis.
At least 3 years of experience providing client-facing project support, preferably within financial technology or payment processing environments.
Demonstrated experience completing card processing conversions, particularly projects involving data migration from one processing platform to another.
Thorough understanding of payment card products, processing systems, support services, and related operational workflows.
Strong technical and analytical skills, with the ability to understand complex business requirements and translate them into effective system configurations and implementation solutions.
Experience conducting gap analyses, data mapping, system validation, testing, and technical implementation activities.
Strong project coordination and organizational skills, including the ability to manage multiple technical deliverables, priorities, and deadlines.
Excellent client-facing communication and consulting skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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