What You'll Do

Risk Identification & Crisis Management

Identify, assess, and analyze operational risks associated with daily logistics activities, including transportation accidents, cargo theft, and warehousing disputes.

Lead negotiations on high-stakes incidents, including hostage loads and tow negotiations, to minimize financial impact and operational delay.

Strategy & Compliance

Conduct comprehensive risk assessments and develop mitigation plans to reduce the likelihood of recurring issues.

Collaborate with internal teams to ensure strict compliance with federal laws, insurance requirements, and regulations related to logistics activities.

Audit operational risk records regularly to ensure data integrity and accuracy.

Analysis & Education

Analyze historical data to identify patterns, trends, and root causes of operational risk events.

Provide expert guidance to internal stakeholders on risk management best practices.

Develop and deliver training programs to heighten risk awareness across the organization.

Identify opportunities for continuous improvement within the risk workflow.

Qualifications

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Preferred).
3–5 years of experience in operational risk management, claims adjusting, or logistics operations.
Logistics Expertise: Strong knowledge of transportation operations, carrier vetting, and insurance protocols.
Crisis Management: Proven ability to handle high-stress situations (e.g., hostage loads) with professional judgment.
Analytical Mindset: Robust risk analysis skills with the ability to spot trends in complex data.
Communication: Strong written and verbal communication skills; ability to explain complex risk concepts to non-technical stakeholders.
Financial Acumen: Basic understanding of accounting processes and how operational risk impacts the bottom line.
Autonomy: Solid work ethic with the ability to work independently and collaboratively in a fast-paced environment.

The Perks of Working With Us

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities, team events, happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
Park your car for free on site!
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
Sweat it out with the team at our onsite gym.
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area, we offer relocation packages.