Build a Career That Changes Lives - Including Your Own

24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Grow with purpose. Lead with heart. Make a difference every day.

Watch this short video to see the heart behind our work and the impact our teams create every day.

Who You Are

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

The Role:

The General Manager, Veterans Affairs is responsible for leading the strategy, commercial growth, operational execution, and financial performance of 24 Hour Home Care's emerging Veterans Affairs service line. This entrepreneurial leadership role will accelerate growth, expand strategic VA relationships, and establish a scalable business model that delivers sustainable results and an exceptional Veteran experience.

Reporting to the Chief Growth Officer, the General Manager will take a hands-on approach to sales development during the initial growth phase while building a high-performing team and operational infrastructure. This role partners with Sales, Operations, Marketing, Finance, Compliance, Recruiting, and IT to transform the VA pilot into a significant long-term growth opportunity.

Primary Responsibilities

Develop and execute the VA sales and commercial growth strategy, including market prioritization, account development, pipeline management, referral generation, and conversion optimization.

Serve as a hands-on sales leader during the first 9–12 months, establishing relationships with VA Medical Centers, Community Care stakeholders, referral partners, and Veteran-serving organizations while building, leading, and developing a high-performing team of up to eight employees.

Own the VA business strategy and financial performance, including revenue growth, admissions, budgeting, forecasting, resource allocation, profitability, and performance against established KPIs.

Build and scale the VA operating model, developing organizational structures, staffing plans, processes, technology, and performance standards that support sustainable growth and operational excellence.

Lead cross-functional execution across Sales, Operations, Marketing, Compliance, Recruiting, Finance, IT, and other teams, establishing clear accountability and alignment around business priorities.

Oversee the Veteran experience from referral through admission and ongoing service, identifying opportunities to improve access, service delivery, and customer satisfaction.

Evaluate new markets, partnerships, and growth opportunities while developing talent, monitoring business risks, and providing strategic recommendations to executive leadership.

This is a hybrid position with quarterly visits to the El Segundo office. The role has nationwide responsibility for the VA business, with up to 80% of time spent traveling in the field to develop strategic relationships, support market growth, and lead field sales efforts.

Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.

What You Bring to the Table:

Qualifications

10+ years of progressive business leadership experience, including significant sales and commercial leadership responsibilities.