About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

About the Role

At Veho, we're changing the delivery experience through technology and a network of people who get packages where they need to go. Our Ground Operations teams are essential to that work, managing package sortation, warehouse operations, and the daily execution that keeps our delivery network moving.

We're looking for a Lead, Talent Business Partner to support our Ground Operations organization.

This is a hands-on role for someone who understands the challenges of hourly workforces, builds strong relationships with frontline leaders, and knows how to handle difficult employee situations with fairness, urgency, and sound judgment.

You'll partner with operational leaders, warehouse managers, and supervisors to manage employee relations issues, raise performance standards, improve workforce stability, and create a better experience for our teams.

You'll spend time in our warehouses, work with employees across different shifts, and develop a firsthand understanding of what our teams experience every day.

We want someone who can solve problems independently, use data to identify opportunities, and find practical ways to make People support more efficient through technology and AI.

Your goal is to help Ground Operations leaders build strong teams, address problems early, and create safe, accountable workplaces where people can do their best work.

What You'll Own

Manage Employee Relations and Workplace Risk

Independently manage employee complaints, investigations, misconduct allegations, disciplinary matters, and other employee relations cases across assigned locations.

Conduct fair, timely, and well-documented investigations, making sound recommendations and escalating sensitive or high-risk matters appropriately.

Partner with Employee Relations, Legal, and People Operations on accommodations, leave concerns, retaliation allegations, employment separations, and other complex matters.

Coach leaders on applying policies consistently, documenting employee concerns, and navigating employment requirements affecting hourly and non-exempt employees.

Identify recurring employee relations issues and work with site leadership to address the causes, not just individual incidents.

Raise Performance Standards and Develop Frontline Leaders

Help managers set clear expectations for performance and behavior using Veho's A Player standards: extreme ownership, urgency, first-principles thinking, direct challenge, learning, and putting the team first.

Challenge leaders when underperformance goes unaddressed, expectations are inconsistent, or decisions are not supported by facts.

Coach managers on feedback, performance improvement, difficult conversations, and appropriate corrective action.

Identify strong performers and emerging leaders, supporting their development, recognition, and opportunities for advancement.