About Ode With Anthropic

How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?

Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.

We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.

We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.

We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.

The Role

Our office is where Ode's culture shows up every day. It's in how a new hire's first morning goes, how a client feels walking in, and whether the team wants to be here on a Tuesday.

As we scale, keeping that culture strong gets harder and matters more. That's where you come in.

This is a high-visibility role with real impact. You'll own our San Francisco headquarters end to end and work closely with leadership, Recruiting and IT to make sure the office keeps up with a fast-growing company, and helps lead it. As we add space, people and new locations, you'll build the systems behind it. You'll use AI to clear the busywork, so your time goes to the moments people remember.

If you love making a place run well and feel like home, and creating memorable experiences, you'll fit right in.

What You'll Do

OFFICE OPERATIONS

Run day-to-day operations of our SF headquarters, including supplies, equipment, furniture, mail and packages, and building access

Run our lunch and snack programs end to end: menus, headcounts, delivery schedules and vendor performance

Manage office spend against budget, invoices and expense tracking

Run regular facilities audits to keep the space well maintained, fully stocked and ready for clients and candidates

OFFICE COMMUNICATIONS

Own all office communications, so the team always knows what's changing, when and why

Give the team clear ways to share feedback, and act on what you hear

Make sure everyone knows where to go to ask for help or report an issue

Set the bar for clear, timely, friendly communication across every office update

BUILDING AND VENDORS

Be our day-to-day contact for building management, covering access, work orders, service requests and vendor certificates of insurance

Track vendor performance against service levels, and escalate when something slips

Keep vendor relationships strong and flag upcoming renewals

WORKPLACE EXPERIENCE

Plan and support team events, offsites and in-office weeks, covering every detail from start to finish, plus the surprise-and-delight moments that make Ode feel like Ode

Facilitate the new hire day one experience: desk setup, equipment and access cards, ready on arrival

Host every visitor, client and candidate with a warm, professional welcome

MOVES AND SEATING

Run the logistics of seating changes, moves and new-floor setups, and keep the team informed at every step

SYSTEMS AND PLAYBOOKS

Build and run one place for office requests, with clear response times and follow-through

Manage guest access, inventory and office records

Write and maintain office playbooks and the team FAQ

Help translate our operations to new and upcoming locations, supporting where needed

Use AI to automate workflows wherever it can do the job better

SAFETY

Run our EHS program, fire drills, and first aid and CPR readiness

WHAT SUCCESS LOOKS LIKE

In your first 90 days:

The office runs smoothly day to day, and the team knows exactly where to go for help

You've built strong relationships with building management and our core vendors

Office requests come through one place, with clear response times