Founding Head of Sales

Mira Mace is reinventing concierge care.

Healthcare keeps getting more complex, and patients on Medicare and Medicaid feel it most. Things that should be simple, like booking a specialist, getting a prior authorization approved, appealing a denied claim, arranging a ride to dialysis, or understanding what a plan covers, turn into weeks of phone calls. These are often the steps that separate a positive outcome from a negative one. Concierge practices have handled this for decades, but only for patients who can pay an annual retainer, often thousands of dollars a year.

Mira Mace is shifting this by pairing patients with quality care providers equipped with advanced AI, producing a near-frictionless medical experience. Each patient gets a dedicated healthcare advocate who handles their insurance, claims, and care coordination, and Medicare and Medicaid cover the cost.

We’re backed by Define Ventures, who led our seed round. We’ve built our annualized revenue entirely through physician referrals, without any cold outreach, selling a product that is already 100% paid for. We’re growing our care provider team tenfold over the next 12 months to meet demand, and we’re just getting started.

We’re hiring a Head of Sales to help us realize our vision of friction-free care navigation. Working shoulder to shoulder with our CEO, you’ll drive growth while building the ship that will carry us into the future.

You’ve likely built successful sales organizations at early-stage digital health companies in the past. This is your chance to get back in at the ground level and do it again with a high-impact, high-mission organization.

RESPONSIBILITIES

Own revenue. Set the targets, build the plan, and carry the number personally until there is a team to share it.

Sell it yourself first. Target list, first meeting, signed partnership, live referral volume, across mid-size specialty practices, hospital health systems, and the SNFs, LTACs, and home health agencies attached to them.

Build the map. Pick the specialties and account types worth attacking, name the pain each one actually feels, and build the pitch and target persona for each.

Turn footholds into programs. Convert the referral relationships our liaison team has earned into contracted, top-down programs with the practice owner, the CEO, or the service line lead.

Build the machine. ICP, stage definitions, pipeline reporting, forecasting, and the comp plan for the sellers who come after you.

Hire and lead as we grow. Decide when the next seller has been earned, recruit them, and coach them to hit their number.

Make referrals a habit. Work the case managers, discharge planners, and practice admins, with our success and engineering teams behind you, until Mira Mace lives in the daily workflow in the portal or the EHR.

Be the commercial voice of the company. Feed what you learn into strategy and product, and stand next to the founder in front of investors and the board.

QUALIFICATIONS

You've built sales at an early-stage healthcare company and stayed through the growth. Maybe you were the first sales hire. Maybe you started as a rep and rose to lead the org as the company scaled. Either way, you were there for the climb.

You have a track record of quota-carrying, full-cycle sales into provider organizations. Specialty practices, hospitals, health systems, SNFs, or home health.

You still sell. You've personally closed meaningful deals in the last two years, not only managed the people who did.

You know your numbers. You can tell us what you carried, what the company did while you were there, and how it got from one to the other.

You've sold adoption, not signatures. You know the difference between a yes in a conference room and a referral that shows up every week, and you've gone back into a building to make the second one happen.

You've hired and developed sellers who hit their number, and you know when to hire and when to keep selling yourself.

You can build the sales infrastructure yourself. ICP definition, pain mapping, pitch and deck narrative, stage definitions, customer journey.