About Harmony

Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens.

With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.

AI-First Marketing Generalist & Agent Manager

Company: Harmony Reports to: Gadi BenMark, CMO Team: You, plus a workforce of AI marketing agents (paid media, copy, research, orchestration). Location: New York City. Strong preference for in-office 4 days a week. Level / comp: Flexible, calibrated to the person. We'll scope seniority and compensation to the right builder rather than force-fit a band.

The one-line version

We sell AI agents. We run our marketing on them too. We need the human who commands that agent workforce, owns the output, and moves fast enough that the CMO can stay on strategy.

Why this role exists

Harmony is an AI-native company. Our marketing should be the proof.

Today the CMO directs the agents, runs paid, builds the decks, writes the keynotes, and ships the banners. That does not scale. This role takes the operating layer off the CMO's plate: you run paid media across every channel, you produce the brand and content output AI-first, and you make the agents themselves better over time.

This is not a MarTech or Marketing Operations role. That function is owned. This role owns creative, content, and paid growth, executed through AI agents.

What you'll own

1. Email marketing, run agentically

Own the whole email program:

Launch and product announcements

Webinar and event invites

Nurture and follow-up sequences

Newsletters

Agents draft, segment, and quality-check the work.

You set the strategy, judge the output, and own the results.

Run a real test discipline: judge the subject line on opens and the body on clicks, never in the same split.

Own deliverability and list health:

Sender reputation

Domain rotation

Inbox placement

Report in pipeline and meetings, not just opens.

2. Content syndication

Own the program end to end:

Vendor selection

Lead specifications and ideal customer profile (ICP) filters

The assets that go out

Build the follow-up engine that turns a syndicated lead into a conversation, with every email carrying the bridge from the source to Harmony.

Judge every vendor and every asset on cost per completed meeting, not lead volume.

3. Conversion rate optimization (CRO) across the website and landing pages

Own conversion on the website and on every campaign landing page, including the ones Tal sends paid traffic to.

Run a continuous test program: hypothesis, build, ship, read, repeat. Agents generate and quality-check the variants.

Own the conversion mechanics:

Forms and field counts

Calls to action

Page structure and proof placement

Report what moved the number and what did not.

4. Website content, built for search engine optimization (SEO), answer engine optimization (AEO), and generative engine optimization (GEO)

Create and refresh the website content:

Product and platform pages

Use cases and guides

Comparison pages

Knowledge articles and the blog

Write for three readers:

The buyer

The search engine

The AI answer engine that quotes us

Track where Harmony shows up in AI answers for the questions our buyers ask, and feed what you learn back into the pages.

Work from the keyword and topic plan already in place, and extend it with the buyer language from our sales calls.

5. Advanced paid channels

Launch and run connected TV (CTV) as the first advanced channel, then other channels beyond search and social as the data supports.

Own the full test:

Audience and budget