Build a safer world with us, one incident at a time.

Ambient.ai is the category creator and leader in Agentic Physical Security. Powered by Ambient Pulsar, the first reasoning Vision-Language Model purpose-built for physical security, our platform seamlessly integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations through an always-on reasoning layer that augments security operators with superhuman capabilities. The results: 95% fewer false alarms, investigations 20x faster, and 10x faster response.

The momentum speaks for itself: we doubled new ARR in FY26, and have delivered results for world-class customers including Cisco, ServiceNow, SentinelOne, Bayer, and Adobe. That kind of momentum creates an environment where great people thrive, and it shows: we recently ranked #71 out of 500 on the Forbes best startup employers list.

Founded in 2017 and backed by Andreessen Horowitz and Allegion Ventures, Ambient.ai is on a fast-paced journey to fulfill our mission: prevent every security incident possible.

Ready to learn more? Connect with us on LinkedIn and YouTube

About the role

The Threat Data Analysis Center (TDAC) is the monitoring hub for physical security & life safety incidents captured by Ambient.ai. The Data Verification Operators are responsible for reviewing and analyzing alert data, images, and videos related to access control, life safety, or other security incidents.

In this role, operators perform AI-assisted alarm monitoring and data verification, working with internal and external teams, and must ensure that all actions taken are done in a timely manner and documented appropriately.

*** This role is available across three shift schedules ***

Wednesday – Sunday, 11:00 PM – 7:30 AM PT

Friday – Tuesday, 11:00 PM – 7:30 AM PT

What you'll do

Respond promptly across all communication channels, including Slack, email, phone, and other platforms

Review and validate physical security alerts in real time, documenting findings, escalating issues, and identifying patterns to improve product performance and workflows

Analyze security incident data to detect potential threats, anomalies, and vulnerabilities

Monitor and respond to alerts and notifications across all systems to ensure timely and effective incident handling

Collaborate with cross-functional teams to support operational continuity and incident resolution

Document incidents clearly and accurately using appropriate tools and systems

Partner with engineering teams on data collection, annotation, and product testing efforts

What you'll bring

Excellent oral and written communication skills

Excellent analytical and problem-solving skills

Works well in a team environment as well as independently

Able to communicate effectively between internal and external teams

Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly

Above-average computer proficiency

Strong analytical and problem-solving capabilities

Ability to multitask while remaining detail-oriented

Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly

Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts

Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules

Why join us

We are creating an entirely new category within a 120+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible

We have an impressive customer roster of F500 companies, including Adobe, SentinelOne, and TikTok

You’ll receive everything you need to hit the ground running, including cutting-edge equipment and branded gear

Enjoy a full range of opportunities to connect with your awesome co-workers

We love to hike, are foodies, and love music! Check out our most recent Ambient Spotify Playlist