Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Senior Product Manager II, you are responsible for driving net new customer acquisition, onboarding and adoption of HCP Products, and customer retention through growth product work. You work daily with our engineering and design teams and other stakeholders to identify the right problems to solve, execute quickly against hypotheses, and measure and iterate on our work until we achieve our goals. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You help guide us along the right path, balancing business and customer toward world-class results.

You have the experience in making tough and high-impact decisions that influence the direction of the business. You are obsessed with making the world a better place through customer experiences. You have the instincts and life experiences that will push our already incredible product team to the next level. You wake up every day fixated about your business and your product. In short – you are a world-class innovator that knows how to deliver.

We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day

Define product vision and strategy, identifying opportunities that align with company objectives and customer needs
Conduct market research, analyze competitive trends, and gather customer feedback to inform product direction
Develop, prioritize, and test product hypotheses and initiatives based on customer impact, business opportunity, and feasibility
Collaborate with cross-functional teams (i.e. Engineering, Design, Product Marketing, Strategy, Operations) to develop and validate impactful solutions
Partner with go-to-market teams to refine product positioning, pricing, and risk management strategies
Lead sprint planning, backlog prioritization, and product roadmap development
Drive the execution of product development, working closely with Engineering to deliver high-quality features
Oversee product launches and coordinate with Marketing, Sales, and Customer Support for seamless execution
Monitor product performance, adoption, and customer feedback post-launch to iterate quickly based on data-driven insights

Qualifications

6+ years of experience in product management
Bachelor's degree in a related field or equivalent work experience
Proven track record of leading high-impact product initiatives from concept to launch, particularly prior growth or PLG experience; experience building AI/agentic PLG experiences a plus
Experience with growth stack tools (i.e. Amplitude, Segment, Braze, LaunchDarkly) and experimentation