EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Optical Supervisor

Company: Quantum Vision Centers

Location: Maryville, IL

Travel: Travel to Swansea and Centralia, IL is required as needed. We do pay mileage reimbursement!

Pay: Pay starts at $21/hr, but we can go higher depending on experience

Perks

Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Competitive Base Pay
Optical Education Reimbursement
Paid Maternity Leave
Employee Discounts

Hours

Full Time
Our office is open Monday-Friday 8am-5pm, Saturday 8am-1pm
You may have to work a little earlier/later as needed

SUMMARY

An Optical Supervisor is responsible for overseeing the day-to-day operational functions for their assigned Optical and Contact Lens department, ensuring that office policies, procedures and plans are executed in a smooth and expeditious manner; performing financial oversight, office and insurance administration and personnel management duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs necessary tasks for excellent patient care and assisting the Doctor(s) in the operation of the Optical department.
Provides leadership, guidance and expertise to all staff members.
Conducts quarterly discussions with each employee to document on the Annual Evaluation.
Holds staff accountable for performance expectations.
Provides input on hiring, termination and job assignments of staff.
Orientates new employees to the office and insures they receive on-the-job training in their assigned position.
Effectively communicates organization activities to the entire staff.
Establishes a high-performance team that is efficient, knowledgeable and service-oriented, sharing responsibility for attaining the goals of the practice.
Implements all operational systems including: Employee Manual, Scheduling and Telephone System.
Processes and coordinates patient/insurance collections.
Procedure titled "processing daily and weekly reports", to ensure all reports are ran, reviewed and action taken when necessary.
Ensures insurance verification process is completed.
Maximizes electronic claim submissions to insurance companies.
Prepares for secondary insurance submissions.
Organizes and provides agenda and holds monthly staff meetings.
Attends company training events to include quarterly Supervisory Training.
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties as required.

QUALIFICATIONS

Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Communication, interpersonal and negotiation skills
Ability to follow or provide verbal and written instructions with sufficient grammar and spelling
skills to avoid mistakes or misinterpretations
Ability to read, analyze and interpret insurance forms
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Knowledge of state and federal regulations for this position; general understanding of HIPAA
Guidelines
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience