CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.

Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.

Why Join Us

Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

Title: Accounts Receivable Supervisor

Reports to: VP of Service Operations

Location: Atlanta, GA (Remote, must reside in the Atlanta area, with occasional in-office attendance)

About the Role

The Accounts Receivable (AR) Supervisor oversees day-to-day AR activities for transactions, with a focus on collections, payment processing, account reconciliation, and timely resolution of outstanding balances. This role provides hands-on oversight of the team’s daily work, helping ensure tasks are completed accurately, deadlines are met, and issues are addressed promptly.

Working closely with internal teams and external partners, the AR Supervisor helps maintain accurate account records, follow up on overdue payments, resolve billing and payment discrepancies, and support the smooth operation of CharterUP’s accounts receivable function.

What You’ll Do

Oversee day-to-day AR activities, including invoicing, collections, payment application, and account reconciliation.
Provides day-to-day oversight of team output, ensuring productivity, accuracy, and performance targets are consistently met
Monitor outstanding balances and aging reports, following up on overdue accounts to support timely collections and reduce delinquency.
Coordinate the team’s daily workload, monitor task completion, and help ensure collections and administrative activities are handled accurately and on time.
Review account activity and AR records for accuracy, identifying discrepancies and ensuring they are resolved promptly.
Work with Sales, Finance, Customer Support, and other internal teams to resolve billing questions, payment issues, and customer disputes.
Follow up with customers and external partners regarding outstanding invoices, missing payments, and other collection-related issues.
Monitor customer accounts for payment issues and escalate potential collection risks or unresolved balances to the appropriate team members.
Maintain accurate AR documentation and records, ensuring account activity and collection efforts are properly tracked.
Support month-end and year-end close activities by ensuring AR transactions and account records are up to date.
Help onboard and train team members on AR procedures, systems, and day-to-day responsibilities.
Identify recurring errors or operational issues and communicate opportunities for improvement to the appropriate stakeholders.
Use financial systems, spreadsheets, and other tools to track collections, maintain account information, and complete daily AR activities.

What You’ll Bring

3+ years of experience in accounts receivable, collections, billing, or a related financial operations role.