Why Shiftsmart

We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create scalable labor solutions for the largest companies in the world, like Circle K, Pepsi, Dollar General, Starbucks and more. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple companies through a digital marketplace. We’re one of the fastest-growing startups in the country. We’ve grown 2-3x each year since we started and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we’re only getting started.

Our mission is to build the world’s leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility.

Join a rocketship. This is a unique opportunity to join the ground floor of a rapidly scaling business that is changing the way hourly labor works and capturing a $2 trillion dollar opportunity in the US alone.

Ownership + impact. Join a team that is challenging and supporting one another to build a great business and create flexibility, choice, and upward social mobility for workers everywhere.

Captain your career path. Enjoy accelerated learning and growth working with a world-class team from top tech companies (e.g. Uber, Airbnb, Google, Amazon), business schools (e.g. HBS, GSB, Wharton), and professional services (e.g. Bain, BCG, Goldman).

Become a world-class executor. We believe that #ExecutionIsBinary, and are dedicated to helping you master that skill for life here and beyond.

Mission

The Office Admin will ensure smooth operations in the on-site Shiftsmart office infrastructure. You will be primarily working with the CEO and leadership team to assist in office support and special projects, including but not limited to event planning and coordination, kitchen and office supply restocking, IT/device management, and serving as the liaison with building management. We want to create the best possible workspace for our employees and you will be a critical part of that as we continue to scale.

In this role, you will need to be organized and resourceful and think ahead about what the needs of the employees might be. Your work will directly impact our team members' employee experience!

This role is based in New York City (HQ) with typically 5 days per week in the office.

Outcomes

Your role will evolve alongside the company's growth, but some of your early responsibilities will include:

Run daily office operations to ensure the space is clean, functional, and welcoming. This will include setting up conference rooms and Zoom technology, managing supplies and kitchen restocking, handling guest check-ins and more

Provide executive and team support, including helping coordinate meals or travel, aiding our executives where necessary, sitting in on meetings, and helping on special projects to further company priorities

Lead employee experience efforts by planning events such as happy hours and team offsites

Serve as an in-office culture ambassador by organizing Friday lunches and keeping track of food preferences/dietary restrictions, birthdays, and employee milestones

Set up new hires for success by preparing desks, tech equipment, welcome boxes, and providing first-day orientation support

Serve as the main point of contact for One World Trade, handling guest registration, building protocols, safety training, and coordinating vendor visits

Competencies

Do you have what it takes to keep our office running smoothly? Here are the attributes you’ll need:

High Ownership: You’re a self-starter who will act on opportunities when you see them arise and have a positive “can-do” attitude

People-First Mindset: You enjoy creating welcoming environments and supporting others

Adaptability: You’re calm under pressure and thrive in environments with shifting priorities

Strong Communication: You’re clear, professional, and proactive in your updates

Growth-Oriented: You’re hungry to learn and are always looking for ways to improve processes to scale with the company