OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

The Sales Development Representative (SDR), based in Pune, is a dedicated pipeline-generation engine for OpenGov's US go-to-market team. This role is built for outbound specialists who want to master high-volume prospecting into the US public sector market, working US-aligned hours to connect directly with government decision-makers in real time. You'll partner closely with US-based Sales Development Representatives and Account Executives to build and qualify pipeline.

Responsibilities

Generate pipeline for the US market: run high-volume outbound calls, emails, and LinkedIn outreach into assigned US territories (cities, counties, special districts, and state agencies)

Work US-aligned hours: align your schedule to the US territories you support so you're reaching decision-makers in real time

Qualify inbound and outbound leads against OpenGov's ICP and hand off sales-ready opportunities to US-based Account Executives

Build enough fluency in OpenGov's cloud-based platform to speak credibly about the problems it solves for cities, counties, and government agencies

Use Salesforce, Outreach, and LinkedIn daily to manage pipeline, prioritize leads, and log activity with precision

Clearly and persuasively articulate OpenGov's value to US government decision-makers and quickly establish credibility

Hit weekly outbound activity and pipeline targets while staying disciplined about lead quality

Collaborate with marketing by following up on inbound and campaign-generated leads to maximize lead-to-opportunity conversion

Maintain accurate, up-to-date records in Salesforce for all prospecting activity

Requirements and Preferred Experience

2 to 4 years of experience in SDR, Sales or a customer-facing role

Excellent spoken and written English, with the confidence to cold-call US-based government decision-makers and quickly build rapport

Comfortable working US-aligned hours from Pune

A natural communicator who's confident talking to people you've never met, and knows how to make them glad you called

Genuinely curious about technology and its role in government, with a competitive drive and real passion for pushing the public sector forward

Excited by AI and what it means for government: able to speak to it credibly and see it as a differentiator in every conversation

Familiarity with CRM tools (Salesforce or similar) is a plus

Background in B2B, SaaS, outbound prospecting, BPO, or government is a bonus, but not expected at this level

Bachelor's degree preferred

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.