According to your qualifications and experience, you may be hired at either a Specialist or Junior Specialist position.

Your profile

Establish and maintain quality standards, processes and procedures.
Manage and investigate damages and claims related to transport, handling, yard operations and vehicle movements.
Analyse incidents, identify root causes and responsibilities, and define corrective actions and countermeasures.
Conduct audits of trucks, drivers, compounds and logistics service providers.
Monitor quality and logistics KPIs, identify deviations and follow up on corrective actions.
Coordinate with customers, carriers, LSPs and other business partners regarding quality issues and claims.
Identify process gaps and implement improvements in logistics and quality processes.
Prepare and maintain quality documentation, reports, statistics and KPI analyses.
Review and support contracts and requirements relating to quality and claims.

Fluent German and English, both written and spoken.
Minimum 3 years of professional experience in Quality Management, Quality Assurance or a comparable role.
Proven experience in logistics, ideally within the automotive industry / Finished Vehicle Logistics (FVL)
Experience with audits, incident investigations, claims and root-cause analysis.
Experience defining and following up on corrective actions and countermeasures.
Strong analytical and problem-solving skills, combined with confident stakeholder management.
Structured, independent and detail-oriented working style.

Flexible working hours
Annual leave allowance of 30 days
A subsidy for public transportation or parking space
Fitness Programs: Enjoy complimentary fitness studio membership
Daily breakfast and lunch provided in the office
Monthly lunch vouchers
After probationary period: subsidy for Language courses (German, English or Korean)