Accountabilities:

Cloud Content Quality and Maintenance
Own the technical accuracy, instructional quality, and continuous maintenance of cloud-related courses, hands-on labs, and projects across the learning catalogue.
Ensure all learning materials meet established quality standards, review criteria, and editorial guidelines, while contributing to the continuous improvement of these standards.
Review the overall cloud content catalogue and determine which resources should be maintained, updated, rebuilt, or retired.
Monitor changes across major cloud platforms, including service updates, interface modifications, pricing changes, and technology deprecations.
Proactively plan and implement content revisions to ensure learning materials remain aligned with current cloud services, APIs, and consoles.
Technical Troubleshooting and Lab Management
Investigate and resolve urgent technical content issues, including broken code, failing hands-on labs, and outdated solutions that no longer function correctly.
Maintain and improve cloud lab environments, ensuring that practical exercises and technical projects deliver reliable learning experiences.
Diagnose infrastructure and environment-related problems, identifying whether issues originate from learner configurations, content defects, or cloud provider changes.
Take ownership of existing hands-on cloud labs and ensure their ongoing reliability, functionality, and technical relevance.
Apply infrastructure automation and testing practices to improve the consistency and maintainability of cloud learning environments.
Performance Analysis and Continuous Improvement
Analyse learner outcome data, customer feedback, technical support requests, and cloud provider release notes to identify content improvement opportunities.
Prioritise maintenance and development initiatives based on their potential impact on learner success and overall content quality.
Identify recurring learner difficulties and technical issues, implementing proactive improvements to reduce friction and improve learning outcomes.
Evaluate the effectiveness of existing courses, labs, and projects to ensure they continue to meet their intended educational objectives.
Content Review and Stakeholder Collaboration
Review and approve content submissions from the contributor network, ensuring that proposed improvements meet technical and instructional requirements.
Provide clear, constructive, and actionable feedback to content developers and contributors.
Apply quality standards consistently across all content, including materials developed by other contributors.
Collaborate with relevant stakeholders to align learning content with learner needs and business objectives.
Structure and customise learning journeys by combining existing cloud content into pathways aligned with specific learner or client goals.

Requirements

Cloud Computing and Technical Expertise
At least 4 years of hands-on experience with one or more major cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Strong understanding of core cloud infrastructure services, particularly compute, networking, identity and access management, and storage.
At least 4 years of experience designing, developing, and testing hands-on cloud labs and technical projects from initial setup through final validation.
At least 4 years of experience troubleshooting and maintaining technical learning content, including debugging code and resolving broken development or cloud environments.
At least 4 years of experience with Infrastructure as Code (IaC) and automation tools such as Terraform, AWS CloudFormation, Azure Bicep, Python, or Bash.
At least 4 years of experience working with containerisation and continuous integration technologies, including Docker, Kubernetes, GitHub Actions, or GitLab CI.
At least 2 years of experience using version control systems and tools such as Git.
At least 1 year of experience using AI-powered tools to support content drafting, iteration, review, and quality assurance.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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