Director, Advanced Capabilities, Commercial L&D
Accountabilities:
Lead the Advanced Capabilities function within Commercial Learning & Development, overseeing strategy, design, implementation, governance, and continuous improvement.
Develop and implement scalable learning models and capability frameworks that can be adopted across multiple business units and geographical regions.
Lead cross-functional governance teams and collaborate with senior stakeholders to align priorities, secure resources, and drive adoption of strategic learning initiatives.
Design and oversee learning pathways, development resources, and practical field activities covering business acumen, strategic account management, relationship building, communication, and portfolio selling.
Develop advanced capabilities in AI and Microsoft Copilot, including prompting, AI agents, automation, and practical applications that improve commercial effectiveness.
Drive initiatives focused on professional development, matrix collaboration, leadership frameworks, communication and influence, competitive selling, and data-driven decision-making.
Create reinforcement activities, coaching resources, and performance support tools to ensure learning translates into measurable improvements in daily commercial activities.
Establish performance indicators, evaluation frameworks, and executive reporting to measure learning adoption, organizational effectiveness, business outcomes, and return on investment.
Partner with Learning Operations and Learning Technology teams to coordinate program administration, reporting, learner communications, and successful execution.
Monitor emerging learning technologies, digital platforms, and AI-enabled solutions, identifying opportunities to improve capability development and field performance.
Balance immediate commercial priorities with long-term organizational development objectives while promoting innovation and continuous improvement.
Lead and develop team members by fostering inclusion, providing coaching and feedback, empowering employees, and aligning individual goals with broader organizational priorities.
Requirements
Bachelor's degree with at least 12 years of professional experience; or a Master's degree or MBA with at least 10 years of experience; or a Ph.D. with at least 8 years of relevant experience.
Demonstrated experience leading Learning & Development governance, enterprise-wide capability strategies, and scalable learning programs.
Strong ability to translate commercial strategies, business priorities, and stakeholder requirements into effective learning and capability development solutions.
Proven project management skills, including strategic planning, prioritization, stakeholder engagement, objective setting, meeting facilitation, and delivery of complex instructional design initiatives.
Experience conducting stakeholder interviews, performing learning needs assessments, identifying performance gaps, and selecting appropriate learning design and implementation approaches.
Knowledge of emerging learning technologies, digital learning platforms, and AI-enabled solutions, with the ability to integrate innovation into commercial training strategies.
Strong analytical and evaluation skills, including the ability to define success metrics, interpret performance data, and demonstrate the business impact of learning initiatives.
Excellent communication, influencing, collaboration, and presentation skills, with the ability to engage senior executives and cross-functional teams.
Sound judgment and strategic thinking, with the ability to manage competing priorities and balance short-term business requirements with long-term objectives.
Growth mindset, adaptability, and a commitment to continuous learning and organizational improvement.
Preferred Qualifications:
At least two years of successful management experience within the pharmaceutical or biotechnology industry.
At least two years of experience in commercial training, health education, or related learning and development functions.
Previous experience leading training initiatives and managing complex projects.
How Jobgether works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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