Accountabilities

Support multiple stages of remote and onsite PEP deployments, with a primary focus on testing system interfaces.

Troubleshoot technical issues, investigate system behaviour, and provide practical guidance to hotel teams.

Deliver remote and onsite training and operational support to help properties adopt the new platform.

Build and configure system databases, set up hardware, and establish required system interfaces.

Coordinate hotel migrations from legacy property management systems to PEP, ensuring accurate and complete data transfers.

Work closely with managers and senior associates to support migration planning and execution.

Collaborate with internal and external technical support teams to diagnose and resolve deployment issues.

Help onboard and guide new team members by explaining project components, processes, and task execution.

Requirements

Professional experience in technology, IT support, systems implementation, or a related field such as hotel operations.

Hands-on experience working with property management, sales, or revenue systems.

Working knowledge of Linux, SQL, PowerShell, Splunk, PuTTY, Command Prompt (CMD), JIRA, and Azure.

Understanding of networking fundamentals, including DNS, DHCP, TCP/IP, firewalls, routing, and switching.

Strong troubleshooting and problem-solving skills, with the ability to investigate technical issues and identify practical solutions.

Clear communication and collaboration skills, particularly when supporting users and coordinating with technical teams.

Flexibility and willingness to travel up to 80% for onsite deployments and hotel support.

Nice to have:

Familiarity with hospitality property management systems (PMS), central reservation systems (CRS), and related interfaces.

Previous experience successfully installing or deploying systems.

Experience troubleshooting local hotel systems, hardware, or interfaces.

Bilingual communication skills.

Benefits

Full-time, fixed-term contract through December 2027.

Remote working arrangement based in the Netherlands, combined with onsite deployment assignments.

Opportunity to contribute to a large-scale technology transformation within the international hospitality sector.

Hands-on experience with property management platforms, system integrations, data migration, and deployment processes.

Collaboration with experienced technology and deployment professionals.

Exposure to diverse hotel operations and international project environments.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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