Accountabilities:

Analyze business needs, identify process and systems improvement opportunities, and recommend solutions in collaboration with internal and external stakeholders.

Lead the development of new systems and integrated business processes by working with customers and coordinating IT projects.

Gather, analyze, and translate business requirements into detailed functional and technical specifications.

Create and maintain Agile software development lifecycle documentation, including requirements, user stories, process maps, project plans, mockups, specifications, and test cases.

Manage EDI, API, cXML, and other systems integration projects, coordinating requirements and technical activities with customers and suppliers.

For EDI integrations, collaborate with trading partners to define mapping requirements, prepare test data, troubleshoot document exchanges, and coordinate integration testing through production deployment.

Work closely with application development, platform engineering, product management, and support teams to identify dependencies and improve systems and business processes.

Perform root cause analysis of complex technical and operational issues, recommend solutions, and escalate significant risks when necessary.

Manage customer change requests submitted through the Helpdesk and coordinate their progress with relevant teams.

Support development teams in prioritizing and organizing work within an Agile/Scrum environment.

Collaborate with Quality Assurance teams on unit, regression, and integration testing activities.

Communicate technical concepts and system dependencies clearly to customers, partners, developers, and management stakeholders.

Requirements

Strong expertise in at least one of the following areas:

EDI integration: In-depth knowledge of standards such as ANSI X12, EDIFACT, and XML; experience with EDI documents including 810, 850, 855, and 856; and practical experience mapping, troubleshooting, and testing transactions with trading partners.

API integration: In-depth knowledge of API methods such as GET, POST, PATCH, and DELETE, with experience comparing JSON responses against underlying relational databases.

Proven ability to translate broad customer and business requirements into detailed technical and functional specifications, particularly for EDI integrations.

Experience with ERP systems and integration processes; familiarity with JD Edwards EnterpriseOne is preferred.

Understanding of distribution business processes and the operational impact of technology issues.

Knowledge of Agile development methodologies, including requirements hierarchies and writing effective user stories.

Familiarity with software bug tracking, issue reporting, and quality assurance practices.

Advanced Microsoft Office skills, including the ability to prepare professional presentations, spreadsheets, and business documentation.

Excellent written and verbal communication skills, with the ability to prepare professional business correspondence and deliver presentations or demonstrations to diverse audiences.

Experience collaborating with business customers, external partners, and application developers.

Strong analytical and problem-solving abilities, with the capacity to manage multiple priorities and adapt to changing requirements.

Preferred: Familiarity with cloud platforms, SaaS business applications, and integration platforms such as Boomi EDI/B2B, MuleSoft, or Informatica.

Preferred: Experience in supply chain, finance, e-commerce, technology reselling, B2B, or related integration projects.

Preferred: MBA or master's degree in Information Systems.

Preferred: Training or experience in project management and process improvement.

Benefits

Annual base salary range of USD $93,000–$119,862.

Full-time employment with a remote working arrangement within the United States.

401(k) retirement plan.

Medical insurance and additional benefits designed to support employees and their families.

Free therapy visits, mental health coaching, wellness tools, and meditation resources.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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