Accountabilities

As Licensed Property Manager, you will serve as the primary licensed property management authority for your assigned territory, ensuring strong portfolio performance, regulatory compliance, and effective resolution of complex operational matters.

Drive portfolio performance and economic occupancy: Monitor rental income, vacancies, delinquency, lease renewals, and leasing performance. Establish and recommend market rental rates, oversee renewal terms, identify underperforming properties, and implement corrective actions.

Monitor operational performance: Conduct weekly audits of delinquency, leasing activity, renewals, occupancy, and properties requiring additional attention. Collaborate with Customer Success and Leasing teams to improve occupancy, tenant retention, and overall portfolio results.

Manage owner relationships and escalations: Maintain strong relationships with property owners and resolve complex matters involving tenants, leasing, maintenance, collections, financial disputes, and property compliance. Lead owner consultations, leasing discussions, and advisory meetings.

Protect owner interests: Handle sensitive communications concerning lease terms, tenant qualifications, compliance decisions, financial credits, and property management issues. Coordinate with Accounting on lease disputes, ledger discrepancies, and financial adjustments.

Oversee licensed property management activities: Ensure all licensed activities comply with applicable Ohio real estate laws, regulations, and brokerage requirements. Review, approve, and execute authorized leases, property management agreements (PMAs), addenda, notices, and related documentation.

Maintain regulatory compliance: Oversee licensed compliance across Customer Success and Leasing operations, ensuring appropriate documentation, approvals, and execution. Work closely with the Broker on regulatory concerns and licensing-related escalations.

Guide leasing governance and tenant placement: Review special lease conditions and applicant exceptions, advise owners on unqualified applicants and owner-directed placements, and ensure decisions comply with fair housing, tenant screening, and regulatory requirements.

Support leasing teams: Provide guidance to Leasing Agents and Leasing Coordinators on complex leasing decisions, documentation requirements, and tenant placement risks.

Manage delinquency and collections: Lead weekly delinquency reviews, oversee collection escalations, negotiate payment plans within delegated authority, and manage appropriate cash-for-keys arrangements.

Coordinate eviction processes: Evaluate eviction cases, determine when legal proceedings should be initiated within authorized limits, and coordinate documentation and proceedings with the Broker and legal counsel.

Oversee tenant compliance and security deposits: Manage escalated lease violations, tenant breaches, and property compliance matters. Review and approve violation notices, coordinate inspections, and ensure security deposit deductions are properly documented, itemized, and approved.

Strengthen operational accountability: Review open escalations, property violations, and pending compliance matters. Identify recurring operational gaps and coordinate corrective actions with Customer Success, Leasing, and Maintenance leadership.

Report risks and recommend improvements: Communicate portfolio risks, compliance concerns, and performance issues to relevant leadership while recommending improvements to workflows, policies, and operational standards.

Requirements

The ideal candidate is a licensed real estate professional with substantial residential property management experience, strong financial and operational judgment, and the ability to independently manage complex portfolios and sensitive stakeholder relationships.

Active Ohio Real Estate Salesperson or Broker License in good standing, appropriate to the responsibilities of the position.

At least 3–5 years of experience in residential property management, portfolio management, or real estate operations.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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