Accountabilities:

Define product strategy and business outcomes: Develop and communicate a multi-year Payments product vision and roadmap aligned with corporate objectives, OKRs, and profit-and-loss targets.

Own commercial performance: Drive key business metrics, including Gross Payment Volume (GPV), payments penetration and share of checkout, new paid sales, merchant onboarding conversion, and payments revenue.

Lead and develop product teams: Manage, coach, and empower Group Product Managers and Senior Product Managers across Retail and Hospitality platforms, establishing clear expectations and accountability.

Build organizational capability: Recruit high-performing product talent, develop internal leaders, create career progression opportunities, and establish succession plans.

Strengthen product management excellence: Raise standards across product discovery, commercial modeling, pricing and packaging, prioritization, and data-driven execution.

Drive cross-functional alignment: Partner with Engineering Directors, Design leaders, Product Marketing, Sales, Operations, and Finance to align product strategy, commercial objectives, and delivery priorities.

Manage strategic payment partnerships: Build and maintain relationships with payment processors and acquiring partners, contributing to decisions about which capabilities to build internally, purchase, or develop through partnerships.

Consolidate and evolve the payments platform: Bring fragmented payment capabilities together into a coherent, scalable platform that delivers consistent experiences across product lines.

Balance strategic and operational priorities: Manage long-term platform investments alongside quarterly commitments, making clear and timely trade-offs in complex or uncertain situations.

Represent product strategy at executive level: Communicate product direction, performance, key metrics, and strategic recommendations to C-suite leaders and the Board.

Establish effective product governance: Improve discovery and delivery practices, promote systems thinking, and support continuous improvement across multiple product teams.

Requirements

Leadership experience: At least 2–3 years in a Director-level or equivalent product leadership position, managing larger teams through direct and indirect reports, including Group Product Managers.

Business ownership: Demonstrated ownership of a complete line of business or major product vertical, such as payments, billing, or point-of-sale (POS), with clear accountability for commercial performance.

Talent development: Proven ability to recruit, coach, develop, and promote product leaders while building strong, accountable teams.

Organizational transformation: Experience leading significant structural, technical, or strategic change within a mature technology organization.

Executive communication: Strong presence and credibility when working with Vice Presidents, C-suite executives, and other senior stakeholders.

Commercial and financial expertise: Deep understanding of business models, unit economics, pricing strategies, and the impact of product decisions on profit and loss.

Payments industry knowledge: Strong understanding of payment ecosystems, including acquiring, interchange, settlement, reconciliation, and compliance.

Technical platform expertise: Solid knowledge of platform architecture, APIs, and microservices, with experience leading platform consolidation and migration initiatives.

Data-driven decision-making: Familiarity with data infrastructure, conversion funnels, analytics, and reporting pipelines to guide product strategy and measure outcomes.

Operational reliability: Experience overseeing business-critical, high-availability customer journeys and payment flows.

Product delivery methodologies: Familiarity with lean product development, agile frameworks, and continuous delivery across multi-team organizations.

Systems and portfolio thinking: Ability to understand how products and capabilities interact across a broader ecosystem rather than treating features as isolated initiatives.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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