Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Join our People & Culture team as a People Partner and become the strategic force behind our Americas Sales Go-To-Market (GTM) organization. Reporting to the Sr. Director, People Business Partner, you will drive organizational scaling, navigate complex challenges, and shape business outcomes through predictive thought leadership and data-driven people strategies. This is a highly collaborative role for a forward-thinking HR leader ready to make a significant impact on our most critical revenue-generating teams.

This hybrid position is based at our Santa Clara, CA headquarters, with on-site work required Tuesday through Thursday.

What you’ll do (Role Expectations)

Serve as a strategic advisor to the Americas Sales GTM leadership, translating business objectives into high-impact people strategies and programs
Act as a trusted coach and counselor on complex employee relations matters, providing clear guidance to mitigate risk and strengthen leadership capability
Translate people data into predictive insights, delivering proactive recommendations that drive organizational effectiveness and talent retention
Orchestrate and own key P&C initiatives from concept to execution, ensuring alignment with the broader business strategy
Master the dynamic between strategy and execution, seamlessly scaling the organization through pivotal company-wide programs and changes

Who You Are (Success Profile)

You act like an owner. You operate with a high degree of autonomy, taking full accountability for your assigned workstreams and consistently delivering strategic outcomes balancing the need for context and scale
You champion simplicity. You are a precise communicator and critical thinker who excels at distilling complex organizational opportunities into clear, actionable plans and transparent rationales.
You think at scale. You seamlessly connect your daily initiatives to broader company goals, designing sustainable processes that support a rapidly evolving, high-growth GTM organization.
You thrive in ambiguity. You comfortably navigate fluid situations, confidently predicting organizational needs and building structured paths forward where none exist.
You are data-driven. You use advanced metrics and analytics to uncover deep organizational truths, moving past assumptions to provide high-impact input to senior leadership.

What We’re Looking for (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Deep experience in strategic HR business partnering within a fast-paced, high-growth global technology company
Proven expertise in autonomously managing complex employee relations cases and coaching senior leaders through challenging situations
Demonstrated ability to own and execute strategic, cross-functional HR programs with full accountability from design to delivery
A strong background supporting fast-paced Sales or Go-To-Market organizations within a matrixed, global environment