Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are hiring a Senior Software Engineer to join the Reporting Experience team in Dublin. The Reporting Experience team owns the reports restaurant operators use every day to run their business.

As a Senior Software Engineer, you will build and evolve the services that generate those reports, making sure every number an operator sees is correct, fast and explainable, from a single location to large multi-location groups.

A day in the life (Responsibilities)

Design, build and run backend services in Java / Kotlin that define, generate and deliver reports
Build new reports and metrics end to end, from the query to the API to the page and the export, working with Product and Design
Investigate and fix data discrepancies raised by customers and support, digging through code, logs and data to find the root cause
Own correctness: cover report logic with automated tests and add the monitoring and alerts that catch regressions before customers do
Improve the performance and reliability of report generation as data volume and customer size grow
Evolve the agentic framework to be more complete and accurate
Use AI tooling as a genuine part of your workflow, not an afterthought

What you'll need to thrive (Requirements)

5+ years of professional software development, building backend or distributed systems
Proficiency in Kotlin, Java or another object-oriented language, with solid instincts around testing and code quality
Strong data analytics skills, and comfort reasoning about how data is aggregated and why two numbers don't match
Experience operating production services: observability, debugging incidents, and safe rollouts
The ability to take an ambiguous problem, break it down and drive it to completion with little oversight
Strong communication and problem-solving skills, and curiosity to learn the restaurant domain
Experience building data analytics agents or AI skills is a bonus
Experience with OpenSearch is a bonus

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

Our tech stack

TREX's report generation service is written in Kotlin and serves report definitions, data and exports to the web app through APIs. Data sources live in Postgresql, Apache Iceberg, OpenSearch, DynamoDB.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast