About THG Ingenuity

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises:

THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system.
THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.
THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel

With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce.

Database Engineer (DBA)

Company: THG Ingenuity Location: Manchester (Head Office)

Reports to: Database Platform Manager

Role Overview

We are looking for a Database Engineer to help run and improve our database platform.

Our estate runs on Google Cloud Platform following a recent migration to self-managed services. There is plenty still to do in the next phase of modernising the estate, and you will be hands-on in that work as well as in the day-to-day running of the platform.

You will work alongside a small team of database engineers and closely with engineering and infrastructure teams, keeping our database environments secure, reliable and performant. There is real scope to grow here, and you will be supported to deepen your technical expertise and take on more as you do.

The role participates in a rotating on-call rota and occasionally requires out-of-hours work to support deployments, maintenance or incident response.

Key Responsibilities

Database administration

Install, configure, maintain and upgrade PostgreSQL and SQL Server environments across development, test and production
Ensure database servers are securely configured, patched and compliant with operational standards
Own backup, restore and maintenance strategies, and test recovery procedures regularly
Maintain database security, access control and auditing practices

Cloud and infrastructure

Deploy and manage database environments in Google Cloud Platform, using Compute Engine instances or managed services such as Cloud SQL where appropriate
Configure networking, storage and security controls for cloud-hosted database systems
Support the remaining on-premise footprint and the realities of running a hybrid estate

Modernisation

Contribute to migration and consolidation work across the estate, covering schema and code conversion, data migration, testing and cutover
Help shape and deliver the next phase of modernisation across the estate
Bring ideas forward: if you think there is a better way to do something, we want to hear it

Resilience and performance

Build and maintain high availability and disaster recovery solutions, including replication
Identify and resolve performance issues, and work with development teams on query, indexing and schema design
Maintain monitoring and alerting so problems are caught proactively rather than reported by users

Automation and change

Automate provisioning, patching, backups and routine maintenance
Keep all scripts, configuration and database change in GitHub, delivered through CI/CD pipelines and proper change management