Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

WHY WORK WITH US

Mission-driven nonprofit organization
Competitive compensation and comprehensive benefits
Meaningful work that positively impacts the lives of older adults every day
Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)
Supportive, team-oriented environment
Opportunities for professional growth and development
Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY

As the Palliative Care Nurse Manager, you will be responsible for developing and advancing the quality of nursing practice for patients and residents through specialized direct patient care, leadership, coaching, collaboration, consultation, education, and research. Working closely with the Chief Nursing Officer, Clinical Leadership Team, and Palliative Care Medical Director, you will support the development, implementation, and ongoing advancement of palliative care services while promoting high-quality, patient- and resident-centered care.

KEY RESPONSIBILITIES

Palliative Care Program & Clinical Practice

• Collaborate with facility leadership and staff to develop, implement, and maintain the palliative care program.

• Work collaboratively with the Palliative Care Medical Director to deliver and expand palliative care services as appropriate.

• Provide clinical support, including assessment, collaboration, education, and interventions, to staff caring for palliative care patients and residents.

• Manage a panel of approximately 50–75 residents, determining appropriate follow-up needs and triaging new consultation requests.

• Develop, review, and revise protocols, policies, procedures, order sets, and processes specific to the care needs of the targeted patient and resident population.

• Collaborate with appropriate organizations and professional resources to maintain and update standards of care.

• Maintain ongoing professional development and continuing education related to palliative care.

• Interface with other departments to address practice issues specific to geriatric and palliative care patients and the staff who care for them.

• Support compliance with applicable billing and documentation requirements in collaboration with facility leadership.

Quality, Data & Program Improvement

• Maintain primary responsibility for tracking palliative care consultation data.

• Audit compliance with core program metrics developed to improve quality of care.

• Collaborate with the Palliative Care Medical Director to routinely evaluate and report program outcomes and data.

• Develop and communicate recommendations for program and quality improvements to appropriate organizational departments and leaders.

• Participate in committees, project groups, and task forces as necessary to support organizational goals and objectives.

Education & Collaboration

• Educate physicians, staff, patients, residents, and families regarding palliative care.

• Provide and promote ongoing palliative care education for physicians and staff.

• Serve as a clinical resource, role model, and instructor for nursing staff and other members of the interdisciplinary care team.