Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

WHY WORK WITH US

Mission-driven nonprofit organization
Competitive compensation and comprehensive benefits
Meaningful work that positively impacts the lives of older adults every day
Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)
Supportive, team-oriented environment
Opportunities for professional growth and development
Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY

The Learning and Development Manager is a newly created position within the Human Resources Department responsible for building and leading an organization-wide learning and development function.

This role develops, implements, facilitates, and evaluates learning strategies and programs that strengthen employee capability, leadership effectiveness, regulatory readiness, performance, engagement, and succession planning. The Manager partners closely with executive and department leaders to assess organizational and role-specific learning needs and translate those needs into practical, measurable development solutions. This position also supports a culture of continuous learning by coordinating required and role-specific education, strengthening manager and supervisor capability, and ensuring learning programs align with organizational priorities, applicable regulatory requirements, resident-centered service standards, and the needs of a diverse workforce.

The Learning and Development Manager owns the learning lifecycle, from needs assessment and instructional design through delivery, measurement, continuous improvement, vendor management, and learning technology administration, and uses data to demonstrate program effectiveness and business impact.

KEY RESPONSIBILITIES

Develop and execute a comprehensive, organization-wide learning and development strategy aligned with strategic priorities, workforce needs, organizational values, and employee development goals.
Conduct organization-wide and department-level training needs assessments using performance data, compliance requirements, employee feedback, leadership input, and operational trends.
Design, develop, facilitate, and continuously improve instructor-led, virtual, blended, and e-learning programs using adult learning and instructional design principles.
Lead leadership and management development programs including foundational supervisor training, coaching skills, performance management, communication, employee relations fundamentals, and leadership effectiveness.
Partner with HR and operational leaders to support talent development, career pathways, succession planning, high-potential development, and workforce capability planning.
Establish and maintain an annual learning calendar and governance process that prioritizes enterprise, department, compliance, and leadership-development needs.
Oversee learning management systems, including course assignments, completion tracking, reporting, content governance, user experience, and data integrity.
Partner with appropriate subject-matter experts to coordinate and track required training and education applicable to the organization, workforce, and healthcare environment.