At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary

Real Chemistry is looking for a New Business Lead to join our growing team!

Real Chemistry seeks an accomplished and strategically minded Head of New Business to lead the agency’s growth function and drive best-in-class business development for 21GRAMS. In this role, you will establish and refine new business processes, develop a high-performing growth team, and serve as a trusted strategic partner to senior leadership, directly impacting pipeline development, win rates, and revenue growth.

This position is integral to 21GRAMS, part of Real Chemistry, a healthcare advertising and communications firm dedicated to making healthcare more human through innovative, client-centered work conducted with integrity and excellence. You will lead all aspects of new business development, from opportunity identification through pitch execution. You will ensure every team member involved in the pitch process has a seamless, organized experience, fostering collaboration, efficiency and confidence at every stage.

Additionally, you will help own the new client onboarding process, ensuring that day-to-day brand teams are fully equipped with the insights, timelines, and resources needed to service each brand from day one. This critical handoff function bridges the gap between winning the business and delivering exceptional work, setting the foundation for long-term client partnerships.

This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

What you’ll do

New Business Process Development

Establish, refine, and enforce new business processes and standards across the agency
Create repeatable frameworks for how opportunities are evaluated, pursued, and executed

Growth Team Leadership

Lead and develop a high-performing new business team
Ensure every team member involved in the pitch process has a seamless, organized, and collaborative experience

Pipeline Management

Identify and qualify new business opportunities
Manage the full pipeline from initial opportunity through close
Track and report on win rates, pipeline health, Saleforce integration, and revenue impact

Pitch Leadership

Lead and support pitch efforts across the agency and with Real Chemistry Partners
Coordinate cross-functional teams through the pitch process
Foster confidence and collaboration at every stage of the pursuit

Strategic Partnership with Senior Leadership

Serve as a trusted strategic partner to agency leadership on all growth matters
Inform and influence go-to-market strategy across therapeutic areas including launch planning

New Client Onboarding

Help own the end-to-end onboarding process for all newly won clients
Ensure day-to-day account teams are fully equipped with the insights, context, and resources needed to service each brand from day one
Bridge the gap between winning the business and delivering exceptional work

This position is a perfect fit for you if

Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.