Operational Material Strategist
ABOUT QUINCE
Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.
What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.
OUR CULTURE
Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.
- We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
- Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.
- Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.
THE ROLE- Operational Material Strategist
This role reports directly to the VP, acting as the VP’s central coordinator to consolidate information, track cross-team deliverables, monitor project milestones, oversee team KPIs, and compile all related updates into structured summaries. This hire will be the single source of truth to keep all material-related work on track.
Key Responsibilities
Project Status Tracking
Follow end-to-end project progress for raw material / yarn / cashmere initiatives, log action items, flag delays, risks and bottlenecks, and circulate regular status updates.
Team & Task Governance
Track tasks assigned to the material team, follow up on pending deliverables, align stakeholders, and escalate roadblocks to the VP in a timely manner.
KPI Monitoring & Reporting
Own KPI tracking: compile data, build dashboards / tracking sheets, measure performance metrics (approval lead time, first-pass rate, cost saving, inventory, on-time delivery etc.), and prepare periodic performance summaries for the VP.
Information Consolidation & Documentation
Aggregate scattered inputs from vendors, mills, internal teams; organize meeting notes, action logs, cost data, vendor correspondence, and compile structured briefings, decks and one-pagers for the VP’s review.
Cross-team Communication Support
Draft and proofread English business communications, coordinate follow-ups with internal & external parties, and support ad-hoc analysis as required by the VP
Requirements
- Graduate from top-tier universities; overseas graduates are highly preferred. Straight-A academic track record.
- Exceptional business English (written & verbal), able to independently draft professional emails, meeting recaps and presentation materials.
- Fresh graduates are welcome. Consulting internship experience of up to 1 year is a strong plus.