Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

We are looking for a dedicated Workplace Services Engineer to join our team on-site in Gdańsk, Poland.

This is a mission-critical, technical ownership role where you will be the primary 'go-to' technical expert for our IT systems and employee-facing infrastructure across our offices in Warsaw, Gdańsk, and Prague. You won't just be reacting to tickets; you'll be actively driving the stability, security, and scalability of our workplace technology. You will dedicate a significant portion of your time to proactive engineering, systems optimization, and contributing to strategic infrastructure projects.

What will you be doing

Infrastructure Management & Optimization: Serve as the technical owner for office infrastructure across Gdańsk, Warsaw, and Prague, including networking, security, and office IT equipment.
System Engineering & Automation: Identify and implement automation opportunities to improve efficiency and streamline IT processes such as onboarding/offboarding and device management.
Technical Troubleshooting & Escalation: Act as a key point of contact for technical issues across Windows and macOS environments, VPNs, Identity and Access Management (IAM), and collaboration tools.
Cross-Office Mobility: Be willing to travel to our offices in Warsaw and Prague to perform hands-on maintenance, new setup deployments, and provide on-site support when necessary.
IT Ecosystem Administration: Administer and optimize our core corporate IT stack, including Google Workspace, Microsoft 365, Slack, Atlassian (Jira/Confluence), and MDM solutions such as JumpCloud or similar.
Vendor and Asset Management: Manage IT vendor relationships, procurement, software licensing, and hardware asset inventory.

What would help you succeed in this role

3+ years of experience in IT support, workplace engineering, IT operations, systems administration, or a similar hands-on role.
Strong expertise managing Windows and macOS environments.
Practical experience with office networking, including VPNs, firewalls, Wi-Fi, switches, and printers.
Experience setting up and supporting workplace and meeting room technologies such as Google Meet, Cisco Webex, or similar platforms.
Familiarity with MDM solutions such as JumpCloud or similar device management tools.
Practical experience with Google Workspace and/or Microsoft 365, as well as collaboration tools such as Slack and Atlassian (Jira, Confluence, ServiceDesk).
Experience with Identity and Access Management (IAM), including user access, SSO, onboarding/offboarding, and related integrations.
Experience with vendor management, hardware procurement, license management, and IT asset management.
Experience supporting or improving employee onboarding and offboarding processes, including device and access setup.
Familiarity with automation, scripting, or workflow tools to streamline IT operations; hands-on experience with Python, PowerShell, Zapier, or similar tools is a strong advantage.
Strong ownership, problem-solving, and communication skills, with the ability to work independently across different areas of Workplace IT.
Strong communication skills in Polish and English.

What you'll get in return

Engaging and challenging projects with plenty of opportunities to learn, grow, and develop professionally.
Competitive salary based on your experience and expertise.
Private medical care (Enel-Med).
Sports activity subsidy.
A 6-week paid sabbatical after 4 years at Inbank, based on performance.