Solutions Architect

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As we work toward becoming the #1 Smart CRM for scaling companies, we're helping customers navigate an evolving technology landscape and unlock new opportunities through our unified, AI-powered platform.

As a Solutions Architect, you'll be a strategic technical advisor to customers navigating complex business and technology challenges. You'll combine technical expertise with business insight to design scalable solutions, shape long-term technical roadmaps, and help customers realize measurable value from HubSpot.

You'll collaborate with customers, HubSpot Solutions Partners, and internal teams to solve complex technical challenges, accelerate platform adoption, and explore how AI can transform the way businesses operate.

What You’ll Do

Advise customers on technical strategy by translating complex business requirements into scalable HubSpot solutions that support measurable business outcomes.

Design integrated solutions that connect systems, simplify business processes, and increase adoption of HubSpot's unified platform across the customer lifecycle.

Develop technical roadmaps that align customer business objectives with platform capabilities, integration opportunities, and long-term value.

Lead technical discovery and solution design for complex, multi-hub use cases, recommending approaches that leverage HubSpot's CRM capabilities, APIs, and ecosystem.

Partner with customers and Solutions Partners to evaluate proposed architectures, identify technical risks, and recommend practical solutions for complex implementations.

Identify opportunities to apply AI and emerging technologies to customer challenges, helping customers adopt HubSpot's AI-powered products and capabilities.

Build AI-powered proofs of concept using automation, orchestration, and AI-first development techniques to demonstrate potential solutions and accelerate adoption.

Collaborate with Product and Engineering teams to share customer insights, communicate technical challenges, and inform improvements to the HubSpot platform.

What You’ll Bring

Required Qualifications

At least 2 years of experience in technical consulting, solution architecture, enterprise SaaS, or a comparable customer-facing technical role.

English language fluency

Experience analyzing complex business and technical requirements and translating them into practical, scalable solutions.

Hands-on experience with system integrations, APIs, and technical architecture design.

Ability to understand how business systems, data, and processes connect and recommend solutions that improve operational efficiency.

Experience connecting technical recommendations to business objectives, including communicating expected value and return on investment.

Strong communication and stakeholder management skills, including the ability to explain technical concepts clearly to both technical and nontechnical audiences.

Experience using AI-powered tools, automation, or orchestration techniques to develop solutions or improve business processes.

Ability to collaborate across teams, navigate changing requirements, and take ownership of technical recommendations and outcomes.

Nice-to-Have Qualifications

Experience working with HubSpot or other CRM and marketing automation platforms.

Experience designing solutions that integrate multiple SaaS platforms across sales, marketing, and customer service workflows.

Experience advising Solutions Partners, systems integrators, or external implementation teams on complex technical projects.

Experience building AI-powered proofs of concept, automations, or integrations using emerging AI technologies.

Experience contributing to digital transformation initiatives or supporting customers through technology adoption and change management.

Where You’ll Work

Location: Sofia, Bulgaria

Work arrangement: Hybrid

Office attendance: 3 days in office

Travel requirements: Limited travel expectation

Shift requirements: Standard business hours (9am-6pm Monday to Friday)