Facilities Assistant, DFC
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site Facilities Services Assistants to provide day-to-day facilities and administrative support for the U.S. International Development Finance Corporation (DFC) in Washington, DC.
The Facilities Services Assistant will support a variety of workplace operations, including mail and courier services, office supplies and inventory, facilities requests, office moves and setups, reception coverage, and other general office support activities. Some positions may also provide authorized driving support for DFC senior leadership.
This role regularly interacts with employees, visitors, vendors, and senior DFC leadership and requires excellent customer service, professionalism, discretion, and reliability.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
Mail, Courier & Delivery Services
- Receive, sort, process, route, and deliver incoming and outgoing mail and packages.
- Prepare outgoing mail and packages for USPS, commercial couriers, and other authorized carriers.
- Apply appropriate postage using DFC-approved mailing equipment.
- Provide internal courier and document delivery services.
- Maintain appropriate chain-of-custody procedures for sensitive, accountable, tracked, or time-sensitive items.
- Promptly escalate damaged, suspicious, misrouted, or time-sensitive mail and packages in accordance with established procedures.
Office Supplies & Equipment
- Receive, organize, inventory, issue, and replenish office supplies, forms, and administrative equipment.
- Monitor inventory levels and identify replenishment needs.
- Maintain supply, inventory, and issuance records.
- Assist with the distribution of furniture, office equipment, filing equipment, and other workplace resources.
- Maintain safe, organized supply and storage areas.
Facilities & Workplace Support
- Assist with office moves, workspace reconfigurations, furniture placement, and conference-room setups.
- Receive, document, route, and follow up on facilities service requests.
- Coordinate with building management, maintenance vendors, and DFC personnel as directed.
- Monitor common areas, conference rooms, supply areas, and designated workspaces for maintenance, service, or safety concerns.
- Maintain records of completed work, outstanding requests, deliveries, inventory, and other facilities activities.
- Perform assigned duties in accordance with applicable workplace safety procedures.
Reception & Front Office Support
- Provide backup coverage for reception and front-office operations as needed.
- Professionally greet and direct visitors.
- Answer and route telephone calls, accept deliveries, and notify employees of visitor arrivals.
- Follow applicable visitor-management, access-control, and security procedures.
- Safeguard sensitive and personally identifiable information encountered while performing assigned duties.
Authorized Driver Support
- When assigned, serve as a primary or backup driver for the DFC President, Executive Vice President, or other authorized senior officials.
- Maintain a valid state driver’s license.
- Follow applicable federal, state, District of Columbia, and local traffic laws and vehicle-safety requirements.
- Promptly report accidents, vehicle damage, traffic citations received while performing official duties, or other safety concerns.
- Demonstrate professionalism, punctuality, discretion, and appropriate conduct when supporting senior officials.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $43.42, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.