Pay Range: $68,000 - $83,300

Remote Eligible: Hybrid

We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.

General Purpose of the Position

The Marketing Production Specialist supports the execution and delivery of member-facing marketing communications and materials. This position is responsible for administration of statement communications, production of marketing collateral, management of creative assets, vendor coordination, and quality assurance activities that ensure communications are accurate, compliant, timely, and aligned with Credit Union brand standards. Working closely with internal stakeholders and external partners, the Marketing Production Specialist helps improve operational efficiency, maintain brand consistency, and support successful delivery of marketing initiatives.

Essential Duties and Responsibilities

Serves as the primary Marketing administrator for member statement communications, including statement messages, inserts, notices, and related content.
Coordinates statement communication requests from intake through implementation, including requirements gathering, scheduling, testing, approvals, and vendor coordination.
Produces, updates, and distributes marketing materials including print collateral, digital assets, signage, presentations, advertisements, social media, and promotional materials.
Adapts approved creative concepts and templates to support various communication channels, audiences, and business needs.
Prepares production-ready files and coordinates reviews, approvals, and distribution of assigned marketing materials.
Maintains marketing asset libraries, templates, logos, photography, and other shared brand resources.
Applies established brand standards across marketing materials and communication channels and performs quality assurance reviews to ensure accuracy, consistency, compliance, and adherence to brand guidelines.
Coordinates with print, fulfillment, statement, promotional product, and other marketing vendors regarding estimates, specifications, production schedules, proofs, and delivery.
Supports organizational projects by coordinating marketing deliverables, timelines, resources, and stakeholder communication.
Maintains documentation, workflows, calendars, and approval processes related to statement communications and other assigned marketing functions.
Tracks assigned projects and deliverables and communicates status, priorities, risks, and completion milestones as appropriate.
Assists with marketing workflow administration, project tracking, reporting, and departmental process improvement efforts.
Develops and maintains effective working relationships with internal stakeholders, business partners, and external vendors to support successful execution of marketing initiatives.
Supports achievement of departmental and organizational objectives through collaboration, operational excellence, and effective execution of assigned responsibilities.
Adheres to all federal and state laws and regulations applicable to the credit union, including Bank Secrecy Act and OFAC requirements.
Performs additional duties and responsibilities as assigned.

Requirements

EDUCATION AND EXPERIENCE

Bachelor's degree in Marketing, Graphic Design, Communications, Business, or a related field, or an equivalent combination of education and experience. Two years of experience in marketing, marketing production, graphic design, communications, project coordination, or a related field. Experience producing marketing materials and coordinating projects involving multiple stakeholders preferred. Experience in financial services or a regulated industry preferred.

OTHER SKILLS AND ABILITIES

Working knowledge of graphic design principles, print and digital production, and brand management practices.
Proficiency with Adobe Creative Cloud, Figma, Microsoft 365, and other applicable marketing tools.