We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Case Manager (CM II) is responsible for managing the care of individuals who are in crisis and stabilizing from crisis situations. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral information, assisting with applicable legal processes, and initiating personalized care plans. The Licensed Mental Health Professional works closely with an interdisciplinary treatment team to coordinate care and discharge planning for individuals, their families, clinics, local providers, and other referral sources.

Facilitate admission intakes, educating and informing individuals about consents for treatment and authorizations for use and disclosures.
Conduct a thorough, accurate, and clinically sound Psychosocial Assessment with the individual upon admission to Walk-In or observation, and within 24 hours for individuals admitted to the CSU. Maintain the clinic record, including documentation of activities performed as part of the service delivery process, and obtain signatures from individuals regarding treatment, as necessary.
Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered Treatment Plans suitable for brief intervention.
Complete and review signed Treatment Plans on CSU with each individual and any involved parties to ensure understanding and agreement.
Gather collateral information from individuals and involved parties to conduct a thorough assessment of needs for treatment and discharge planning.
Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers.
Identify and address gaps in service needs, making appropriate recommendations to meet individuals' needs upon discharge
Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals, ensuring safety and meeting their needs during the discharge process.
Maintain accurate clinic records, discharge planning, and treatment planning.
Maintain a working knowledge of the Pennsylvania State behavioral health system and 302 involuntary legal processes.
Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
Demonstrate competency through post-testing, skill observation, and performance assessments as conducted by direct supervisors.
Performs all other duties as assigned.