Program Administrator – Cabin Electronics Product Support Team

About the Role

Astronics is seeking a Program Administrator for our Product Support Team to provide administrative and support functions, including data management and presentation for regular program reviews—while partnering closely with Product Program Managers and Management on project and assignment delivery for internal and external customers. This role works under the guidance of more experienced Program Managers on complex projects, or independently on smaller, less complex efforts, liaising closely with Product Support Management and Program Management on assigned tasks.

This is an excellent launch point for a program management career: you'll gain hands-on experience supporting real projects, with mentorship from experienced team members every step of the way, while working at the intersection of engineering, customers, and production all while building in-demand skills such as developing expertise in data analysis and reporting tools (including Power BI), configuration management, and cross-functional collaboration.

What You'll Do

Product Lifecycle Management

Under guidance, create and manage project documentation, metrics, and internal or external schedules.
Support creation, submittal, and successful approval of customer Supplier Change Notification (SCN) requests and Notifications of Change.
Help facilitate product transitions from development to production, or document product end-of-life/obsolescence, including coordination with Engineering, Configuration Management, and Customer Program Management—helping you build in-demand cross-functional collaboration skills from day one.

Product Changes

Support documentation release and configuration management for assigned programs and products.

Product Yield Management

Support Program Managers in monitoring product production yield performance, including the use of related data tools and reports.

Product Reliability Management

Support Program Managers in monitoring product field performance, including the use of related data tools such as Power BI—a great opportunity to develop in-demand data analysis and reporting expertise.

Failure Investigations

Support Program Managers in facilitating investigations, as required.

Customer Management

May administer customer approval of changes.
Assist Program Managers in supporting internal and external deliverables for products and programs.
May attend key customer meetings, including reviews and integration meetings, and help lead communication between customers and Program Managers—working directly at the intersection of engineering, customers, and production.

Technical Knowledge / Leadership

Manage activities for assigned efforts with limited guidance from mentors.
Develop and maintain a reasonable technical understanding of assigned programs and systems, with mentor support as needed to learn the role and assigned programs/products.
Coordinate with other organizations to meet product program objectives; may lead cross-functional team meetings and manage action item lists, meeting minutes, and program plans—a chance to grow your scope over time, from guided tasks toward greater leadership opportunities.

Management & Communication

With reasonable guidance, manage activities for assigned products to ensure appropriate prioritization and task closure; lead small cross-functional teams or contribute to larger ones.
Compile monthly program review materials and metrics to summarize and communicate program activity and performance.
Regularly update Program Managers on opportunities arising from meetings or assignments.

Process Improvement

With guidance, support continuous improvement activities by adhering to company processes and using standardization tools as applicable.

Administrative

As a primary responsibility, perform departmental administrative and support functions, including data management, presentation, and creation of regular reports, status updates, and documentation.
May provide additional administrative support to senior team members, such as meeting scheduling and facilitation, research, and documentation.