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8am

Senior Product Manager | Mobile

Remote - US; Remote - United StatesRemote · United States
Senior · Product
POSTED 2 NOVVERIFIED 3H AGO
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since 2 Nov
Hiring · 30d
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It's a new day with a new opportunity at 8am!

About the role

We're looking for a Senior Product Manager to own mobile at 8am. The solo and small firms we serve increasingly run their practices from their phones, and our mobile apps need a dedicated owner. You'll start close to zero: decide what our existing apps should become, find out what professionals truly need on the go, and build a small, AI-native team that ships fast.

Mobile is a core surface for 8am IQ, our AI platform. You'll bring 8am IQ to the phone so a professional can get work done across MyCase, CasePeer, LawPay, and the rest of 8am's products from wherever they are. You'll also make getting paid as simple as a tap, no matter which 8am product a customer uses.

This is a hands-on role. You'll lead a deliberately small team of two engineers. You'll be expected to prototype with AI tools, put those prototypes in front of customers, and come back with evidence, not just documents. You'll join the AI Platforms team, reporting to the VP, Product, AI Platforms.

In your first 30 days, you'll have talked with dozens of customers and audited our current apps. By 90 days, you'll have a mobile strategy and customer-tested prototypes ready for engineering. Within 6 months, you'll have shipped meaningful improvements and set a clear path for what mobile becomes at 8am.

Why you'll love this role

  • You'll own a product area end to end and shape what mobile becomes at 8am.
  • You'll work on a team at the center of 8am's AI strategy, with the tools and freedom to build in an AI-native way.
  • You'll ship fast with a small team and see your work reach customers quickly.

About us

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do

Mobile strategy and discovery

  • Own the mobile product strategy across 8am's brands. Decide what to fix, rebuild, consolidate, or retire in our existing apps, and where a new experience earns its place.
  • Spend at least four hours a week with customers: interviews, on-site visits, call reviews, and NPS and support data. Turn that signal into a clear picture of what professionals need on the go.
  • Define the jobs mobile must do well for solo and small firms, such as getting paid, staying on top of cases and clients, capturing time and documents, and acting on what 8am IQ surfaces.
  • Build the business case and success metrics for mobile, tied to retention, payments volume, and continued product activation.

AI-native building and delivery

  • Prototype ideas yourself with AI tools such as Claude, and test them with customers before engineering builds anything.
  • Lead a two-engineer squad that works in small scopes, fast cycles, and frequent releases.
  • Partner with the AI Platform team to bring 8am IQ to mobile: agents and tools that act across our products, with the permissions and audit trail legal and accounting professionals require.
  • Partner with the Payments team to bring mobile payment experiences, such as tap to pay, to customers on any 8am product.
  • Own app quality and release health: App Store and Google Play releases, ratings and reviews, crash and performance metrics, and mobile analytics.
Source · 8am · GreenhouseFirst seen 3 NovOriginal ↗Method