About the Role

Join an early-stage AI insurtech company as its first product designer, shaping software that helps insurance teams manage complex claims operations. You will own user experience from discovery through delivery, working closely with product and engineering to turn demanding workflows into clear, effective tools.

What You'll Do

Design the claims workspace used throughout the day by adjusters, along with dashboards for team leads and executives.

Research how customers use the product through behavioral data, usage patterns, discovery calls, and direct observation, then use those insights to prioritize improvements.

Partner with product leadership and engineering to define customer workflows and prepare designs for implementation.

Create interaction patterns for AI agents that make their actions, sources, reasoning, and uncertainty clear, while allowing users to review or intervene.

Take product experiences from discovery through delivery as the platform evolves into an enterprise-grade tool.

Establish design principles and a design system, prototype with AI tools, and measure whether improvements reduce user effort.

What We're Looking For

Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.

A portfolio demonstrating UX-first design for complex, technical software used frequently by operators.

Experience simplifying workflows through user research, behavioral analytics, and other product usage data.

Experience prototyping with AI coding tools such as Claude or Lovable.

Strong interaction and workflow design skills beyond visual or UI design alone.

Experience in insurance, claims, healthcare, or another compliance-heavy operational field is helpful, as is designing AI-assisted and human-in-the-loop products.

Experience building design systems and principles is a plus.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.