About Quizlet

At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. We’re a $1B+ learning platform used by two-thirds of U.S. high school students and half of college students, powering over 1 billion learning interactions each week.

We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.

Let’s Build the Future of Learning

Join us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.

Why Join Quizlet?

🌎 Massive reach: 60M+ users, 1B+ interactions per week

🧠 Cutting-edge tech: Generative AI, adaptive learning, cognitive science

📈 Strong momentum: Top-tier investors, sustainable business, real traction

🎯 Mission-first: Work that makes a difference in people’s lives

🤝 Inclusive culture: Committed to equity, diversity, and belonging

About the Team

Growth and Monetization brings learner growth and revenue together: attract and retain learners we can serve and monetize over the long term. Payments makes purchasing, renewing, and managing a subscription reliable and understandable.

About the Role

As a Sr. Staff Product Manager, Payments and Subscription Lifecycle, you will own how learners pay, how subscriptions renew, and what happens when a payment fails. You will define the strategy and roadmap across checkout, billing infrastructure, and subscription lifecycle mechanics on web, iOS, and Android. Your mandate is to increase successful payments and durable net revenue while reducing billing frustration and involuntary churn.

Quizlet’s billing environment spans multiple gateways, merchant-of-record configurations, app stores, tax capabilities, and currencies. You will combine strategic judgment with hands-on investigation of authorization data, billing configurations, and customer issues. This is an individual contributor role with no direct reports, partnering across Engineering, Finance, Accounting, Legal, Customer Support, and our subscriptions and growth PMs.

In this role, you will

Set the payments and billing strategy. Identify revenue loss, customer friction, and platform gaps. Define a multi-year direction and sequence investments across payment optimization, subscription infrastructure, and reliability, with clear company-level outcomes.

Own checkout and payment success. Improve the purchase experience across web, iOS, and Android, including transitions between app-store and web subscriptions. Guide payment methods, authentication, routing, and authorization improvements using funnel and processor data.

Own subscription lifecycle mechanics. Define how billing and access behave through trials, renewals, upgrades, downgrades, cancellation, and reactivation. Partner with Engineering to keep subscription states, charges, and access consistent across platforms.

Recover failed payments. Treat dunning and payment recovery as measurable revenue opportunities. Improve decline handling, account updates, network tokens, retry strategies, and customer communications to recover intended renewals without creating avoidable cost or frustration.

Lead the billing platform and vendor roadmap. Evaluate billing platforms, orchestrators, gateways, processors, and token vaults. Lead vendor selection and commercial negotiations through contract with Finance, Legal, and procurement partners, and guide integrations or migrations with Engineering.

Make billing accurate and trustworthy. Own product requirements for tax calculation, invoicing, refunds, and billing communications with Finance and Accounting. Partner with Legal to translate applicable auto-renewal and dispute obligations into product behavior and operational processes.

Enable new offers and international payments. Build reusable billing capabilities for subscription changes and market expansion. Partner with subscriptions on billing feasibility and margin implications, and with growth on currencies, local payment methods, and cross-border purchase barriers.