OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

At OpenGov, exceptional hiring doesn’t happen by accident. It’s built on airtight coordination, smart systems, and a brand that makes people want to work here. The Talent Acquisition Specialist sits at the center of all three. You’ll keep our candidate experience running at a high level, own the operational infrastructure behind our recruiting function, and bring our employer brand to life externally. You’ll also support key TA programs and help drive AI adoption as a champion for the team. This is a role for someone who’s operationally sharp, creatively curious, and excited about building a modern recruiting function from the inside out.

Responsibilities

Interview Coordination & Candidate Experience

Own end-to-end interview scheduling across all hiring stages (phone screens, panels, executive conversations, and final rounds), coordinating logistics with speed and care for the candidate experience

Serve as the primary point of contact for candidates through the interview and offer process, providing timely communication, setting clear expectations, and coordinating offer logistics (approval initiation, background checks, and pre-boarding handoffs to HR and IT)

Exercise independent judgment to resolve scheduling conflicts and last-minute changes, keeping the process moving with minimal disruption to candidates and hiring teams

TA Systems & Programs

Own the accuracy and hygiene of Ashby, ensuring candidate records, requisition statuses, and pipeline data are consistently up to date and audit-ready

Support the administration and continuous improvement of TA tools, workflows, and standard operating procedures, identifying process gaps, contributing to improved rollouts, and keeping process documentation in Confluence current

Build and maintain recruiting reports and dashboards that surface pipeline metrics, time-to-fill, and coordination SLAs to inform recruiter and leadership decision-making

Support TA programs such as employee referrals and university recruiting, including referral bonus validation with HR Operations, career fair coordination, and outcome tracking

Employer Brand

Create and publish employer brand content across LinkedIn, Glassdoor, and the OpenGov careers site, including employee spotlights, team stories, culture posts, and milestone moments

Conduct employee interviews and translate stories into authentic, compelling content that reflects what it’s genuinely like to work at OpenGov

Partner with Marketing to ensure TA content aligns with the broader brand voice and stays consistent across external channels

Monitor employer brand channels, tracking engagement, Glassdoor ratings, and candidate feedback, and surface insights to inform future content strategy

Support TA events, best places to work submissions, conference presence, and candidate-facing merchandise and swag

AI Enablement

Champion AI adoption across the TA team, modeling effective use of AI-powered recruiting tools in day-to-day work

Help build and maintain TA resources, such as prompt guides, tool tutorials, and workflow templates, so recruiters can adopt AI tools confidently and consistently

Share feedback and ideas on new tools and use cases with TA leadership, and help track adoption and impact