About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

The role

Mercor is growing at a pace few companies ever reach. We're bringing in new employees every week, many of our managers are leading teams for the first time, and the programs that support our people need to keep up.

We're looking for a People Programs Specialist who can make that happen.

You'll help run the programs that shape how employees join Mercor, how managers lead, how people develop and how we support employees throughout their time here. This is a role that combines program delivery, People operations, compliance and automation. You'll be just as comfortable facilitating a room of new managers as you are getting into an HR system, troubleshooting an onboarding issue or building a workflow that eliminates repetitive work.

You'll work directly with the Head of People and People Leads to shape priorities and improve programs, then take ownership of executing them. We want someone who can identify what needs to be done, bring ideas for making it better and follow through without needing constant direction.

There's plenty to build, and the scope will evolve as Mercor grows. You'll need to be comfortable working across different parts of People, learning quickly and taking on new challenges as they emerge.

What you'll do

Manager enablement and employee development

Many of Mercor's managers are leading people for the first time. You'll help give them the skills, tools and support to do it well.

Own the delivery of new manager onboarding and ongoing manager development programs, including scheduling, facilitation, communications and follow-up.

Facilitate training sessions on feedback, performance management, employee development and Mercor's management practices.

Partner with managers and People leadership to identify employee skill gaps and coordinate targeted upskilling opportunities.

Gather feedback from participants, track whether programs are working and make improvements to content and delivery.

Build repeatable training resources and tools that managers can use as their teams grow.

People programs and employee experience

You'll turn People priorities into programs that run reliably and produce measurable results.

Execute recurring People programs, including employee engagement surveys, feedback initiatives and development programs, from planning through delivery and reporting.

Coordinate communications, timelines and stakeholders so programs launch on time and employees understand what they need to do.

Track participation, adoption and outcomes, identify what isn't working and recommend changes.

Maintain clear, accessible employee resources, People policies and process documentation.

Help implement policies consistently, working with People leadership and relevant partners when questions or exceptions arise.

Employee lifecycle and onboarding

A strong employee experience starts with getting the operational details right. You'll help ensure employees can join, move within and leave Mercor through processes that are accurate, compliant and well coordinated.