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Job Title: Inbound Sales Development Representative

Location: Remote

Time Zone: US Time Zones (EST–PST)

Role Overview

We are seeking a motivated and coachable Sales Development Representative (SDR) to support our growing healthcare-focused sales team. This role is ideal for someone early in their sales career who is comfortable handling inbound leads, qualifying prospects, and setting appointments. Prior exposure to healthcare services, medical products, or health tech is a strong plus.

Key Responsibilities

Handle inbound calls, emails, and web inquiries from prospective healthcare clients

Qualify leads based on defined criteria and route opportunities appropriately

Schedule appointments and product demos for Account Executives

Maintain accurate activity and lead records in the CRM

Follow up with inbound prospects to ensure timely engagement

Learn and articulate the company’s healthcare-focused value proposition

Collaborate with sales and marketing teams to improve lead quality and conversion

Required Qualifications

Experience in a sales, customer support, or appointment-setting role

Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered

Experience working with US or UK-based companies or customers

Strong verbal communication skills and comfort speaking with prospects by phone

Basic CRM experience (GoHighLevel, Salesforce, HubSpot, or similar)

Reliable internet connection and a professional remote work setup

Preferred Qualifications

Exposure to healthcare, medical services, health tech, or insurance environments

Experience handling inbound sales or customer inquiries

Familiarity with appointment setting or lead qualification processes

Tools & Technology

CRM platforms (Salesforce, HubSpot, or similar)

VoIP and dialer tools

Google Workspace or Microsoft 365

Slack, Zoom, and task management tools

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