About Halter

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our LinkedIn & Instagram.

About the role

As a Customer Onboarding Representative at Halter, you lead the rollout of Halter on new ranches. You’ll own deployments end-to-end, training animals and operators, solving problems, and supporting producers as they get started. While most deployments happen remotely, time on ranch matters, and you’ll regularly work alongside customers in the field.

This role is practical, hands-on, and highly ownership-driven. Every ranch is different, and you’ll tailor each deployment to help producers build confidence with Halter.

What your day could look like

Own deployments from sales handoff through a smooth transition to Territory Manager and Support teams

Work directly with ranchers to bring Halter into their operation and support day-to-day use

Lead training that fits the ranch: practical, straightforward, and useful

Act as the main point of contact during deployment, giving customers a clear, reliable owner

Partner closely with Sales, Territory Managers, Support, Product, and Operations to keep deployments coordinated

Keep deployments on track by managing timelines, aligning resources, and clearing blockers

Solve problems quickly and adapt plans as conditions change

Spot patterns in the field and help improve how future ranches are deployed

Track key signals to understand what’s working and where we can improve

Set customers up with the confidence and foundation needed for long-term success with Halter

Who are we looking for

Experience working with customers: whether onboarding, supporting, deploying, or managing complex rollouts

Confidence operating independently and keeping priorities organized

The ability to coordinate moving pieces and keep things progressing without constant oversight

A practical, solutions-focused mindset when challenges come up

Comfort working cross-functionally: pulling in the right people and keeping everyone aligned

Clear, straightforward communication

Good judgment and the ability to adapt when plans changeA genuine care for the people we serve and the quality of the work

Nice to haves

Agriculture or ranching experience

You can communicate in Spanish - this would be a bonus, but isn’t required

Startup or high-growth environment experience

Familiarity with tools like Salesforce, Intercom, or similar systems

Experience working in ag-tech

Our Benefits

Our personal growth is important. Halter offers an annual USD$750 self-development budget to be used for anything that fuels personal growth.

Health Benefits - We offer best-in-class insurance for our employees, so they can care for themselves and their families.

16 weeks of paid parental leave for primary and 8 weeks for secondary caregivers plus many other parental benefits that support you and your family.

Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.

We're proud to offer 401k and make an employer match. We offer a 100% match on the first 3% you contribute, and a 50% match on the next 2%.