About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

You'll grow funds under management and product revenue across B2B customers engaged in cross-border trade.

Acquire high-intent customers through referrals, outbound calling, and channel partnerships, delivering new-customer and revenue targets.

Understand each customer's business model and needs, then shape practical, integrated solutions across Airwallex's product suite.

Guide new customers through the full journey from registration and KYC to activation and ongoing transactions.

Retain existing customers, deepen product penetration, and grow revenue from existing accounts.

Identify transaction-compliance concerns and apply sound judgment to assess the reasonableness and authenticity of customer activity.

Track industry trends and customer feedback, and help improve products and business processes.

You'll work from our Shanghai office.

What we're looking for

Essentials

Bachelor's degree or above, with 2+ years of customer acquisition experience across outbound calling, direct sales, or business-channel partnerships.

A results-oriented mindset and strong self-motivation, with the ability to manage customer follow-up and conversion independently.

Excellent communication skills, with the ability to hold substantive business conversations and build trusted customer relationships.

Strong learning agility and the ability to quickly understand customers' industries, business models, and products.

Strong solution design and structured-thinking skills, with the ability to create practical, actionable transaction solutions using company products.

Risk awareness and an understanding of cross-border business compliance requirements, with the ability to identify potential issues and mitigate risk during the sales process.

Preferred

Experience in cross-border payments, ERP, SaaS, banking, or foreign-trade industrial supply-chain businesses.

You'll thrive here if

You have a track record of hitting your numbers, and you're motivated by stretch goals.

You're comfortable making decisions with incomplete information and moving quickly anyway.

You own the outcome and you don't wait for permission to fix what's broken.

You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.

You stay close to your industry, follow trends, and bring outside perspective into your work.

Learn more about your team

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.