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carVertical

Retention Manager (CRM) | carOne

Kaunas, Lithuania; Vilnius, LithuaniaRemote · Lithuania
Manager
POSTED 29 OCT
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11 days opentrue age
Posted 29 Oct
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SQL

carOne is an app that helps drivers in Lithuania handle everything around their car in one place. Lots of people download it. Our next big step is making sure they stay and keep coming back. That's where you come in.

What you'll be doing

You'll own retention at carOne: keeping drivers engaged with the app and bringing them back again and again. You'll have real freedom in how you get there, and you'll be measured on results.

Building and running lifecycle journeys across email and push, from a user's first days in the app onwards

Reaching users at the moments that matter, with the right message at the right time

Finding where people drop off, understanding why, and fixing it

Turning occasional users into regular, paying customers

Growing repeat purchases and the use of more of our services

Planning and running the campaign calendar

Testing constantly, keeping what works and dropping what doesn't

Tracking retention metrics every week and owning the numbers

What we're looking for

4+ years in retention, CRM or lifecycle marketing, with revenue targets that were yours to hit

Hands-on experience with Klaviyo or a similar tool: flows, segments, event-triggered automation, A/B tests

You use AI tools in your everyday work to move faster

You open the dashboard yourself and make decisions from the data, not from gut feel

Fluent Lithuanian and good English

You like moving fast. Ideas go live in days, and you stand behind the results

Nice to have

Experience in a subscription or repeat-purchase business

Push notification strategy for a mobile app

Basic SQL and some experience with transactional email tools

How we'll measure success

You'll get clear KPIs on day one: retention rates, conversion, repeat purchases, and growth of our active customer base. We'll review progress together regularly.

What we offer

Salary from 3500 - 4900 Eur gross per month

Real ownership: you'll build the retention function, not just run campaigns

A small team where decisions happen quickly

We have offices in Kaunas and Vilnius, but you decide how often and when to come in. Remote meetings are a normal part of how we work.

Source · carVerticalFirst seen 7 NovOriginal ↗