Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ?

A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services.

We also handle our customers' back-office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in different locations to handle the banking operations of demanding customers.

🤓 The team

The Fund Dealing Desk is currently centralized and operated exclusively from Switzerland, serving Azqore’s client banks across its international footprint. This setup allows us to concentrate specialized expertise and ensure effective management of complex and higher-risk transactions.

Within Azqore SA Operations, the Fund Dealing Desk is responsible for the execution and lifecycle management of subscription, redemption and transfer orders across Mutual Funds, Hedge Funds, Alternative Investments and Private Equity structures on behalf of private banks that have outsourced this activity to Azqore.

The team manages complex and non-standardized transactions where operational expertise, sound judgment and risk awareness are critical to ensure accurate and timely execution. The role focuses on Hedge Funds and alternative investment operations, involving complex fund structures, critical controls and situations requiring expert analysis and decision-making.

The Fund Dealing Desk is responsible for the following activities:

End-to-end management of subscription, redemption and transfer orders across Mutual Funds, Hedge Funds, Alternative Investments and Private Equity structures.

Timely execution and monitoring of complex and non-standardized transactions throughout the full operational lifecycle.

Application and analysis of fund-specific dealing terms, including cut-offs, notice periods, lock-ups, gates, side pockets, liquidity restrictions and bespoke fund requirements.

Coordination with Transfer Agents, fund administrators, Global Custodians, depositaries and external counterparties.

Liaise with our client banks to clarify operational requests, to communicate alerts or processing issues, ensuring timely and accurate resolution.

Control and reconciliation of cash and securities movements, settlement instructions and payment processes.

Investigation, escalation and resolution of complex operational incidents, discrepancies and exceptional events.

Execution of critical controls supporting operational risk mitigation, regulatory compliance and service quality.

Production of operational reporting, key performance indicators and management information supporting business oversight.

👨‍🔧 Your responsibilities

Act as a senior operational expert for Hedge Funds, alternative investments and complex fund structures.

Take ownership of the end-to-end management of subscription, redemption and payment instructions, from execution through final booking and reconciliation.

Analyze fund documentation and identify operational constraints, including lock-ups, notice periods, gates, side pockets, liquidity restrictions and exceptional provisions.

Apply expert judgment to assess non-standard situations and determine the appropriate operational treatment.

Serve as the primary contact for complex operational matters involving Transfer Agents, fund administrators, Global Custodians, depositaries, client banks and internal stakeholders.

Foster strong working relationships with client banks to ensure transparency, responsiveness, and high service quality.

Perform and challenge critical operational controls, ensuring the consistency and accuracy of information across multiple sources.

Lead investigations into operational issues identify root causes and implement corrective and preventive actions.

Escalate high-risk situations in a timely manner and contribute to risk mitigation decisions.

Contribute to the continuous improvement of controls, procedures, operational reporting and service quality.

Support the development of the team's expertise through coaching, knowledge sharing and the dissemination of best practices.

🧙‍♂️ Your core competencies

Minimum 6 years of experience in Fund Operations, Fund Dealing, Transfer Agency, Custody or Asset Servicing environments, including significant exposure to Hedge Funds and alternative investments.

Proven expertise in Hedge Funds, Alternative Investments and Private Equity structures and demonstrated experience in handling complex, high-risk and non-standardized fund transactions.

Strong understanding of fund dealing lifecycles, settlement processes, cash management, accounting flows and operational controls.

In-depth knowledge of fund-specific restrictions, including cut-offs, notice periods, lock-ups, gates, side pockets and liquidity constraints.

Proven ability to manage complex operational relationships with Transfer Agents, fund administrators, Global Custodians and depositaries.

Strong operational risk awareness and the ability to assess the business and client impact of decisions.

Ability to challenge apparently valid instructions when inconsistencies, unusual features or potential risks are identified.

Demonstrated ability to make sound and timely decisions in complex, high-pressure and non-standard situations.

Excellent analytical and problem-solving skills, with the ability to identify root causes and implement sustainable solutions.

High level of autonomy, accountability, rigor and attention to detail, with a strong commitment to quality and operational excellence.