Are you great with customers and enjoy finding solutions? We're looking for a Customer Service Advisor to help keep our existing insurance customers by providing excellent service and support at renewal.

What you will do as a Customer Service Advisor

Speak with customers about their insurance renewals

Understand customer needs and provide suitable solutions

Handle policy queries and changes

Build strong relationships and deliver outstanding service

Work towards retention and renewal targets

What we are looking for in our Customer Service Advisor

Strong communication and customer service skills

Confidence in handling conversations and negotiations

A positive and proactive approach

Insurance experience is desirable but not essential

Why join Everywhen?

Supportive team environment

Career progression opportunities

Holiday entitlement of 28 days plus bank holidays

Opportunity to progress your career across the entire Everywhen family

Gain professional qualifications to enhance your knowledge and career prospects

Pension scheme for when you feel it’s time to retire

24-hour support for you and your families physical and mental wellbeing

Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more

1 days paid volunteering day to give back to our communities

Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community

The Spotlight Awards, where we shine a light on the brightest talent across our group

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing.

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB #LI-NW1 #Hybrid INDX3

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page