About the organization

Our client is the local operating partner of an internationally recognized quick-service restaurant (QSR) brand, active in multiple markets and operating according to the operational, quality, and brand standards of a leading global franchise system. The organization is expanding its restaurant network and is looking for an experienced General Manager to lead this growth.

About the role

As General Manager, you carry strategic, operational, financial, and people leadership across multiple restaurant locations and markets. You are the senior operational leader in the region: accountable for sustainable business performance, consistent brand execution, and building high-performing teams that deliver an excellent guest experience every day.

This is a hands-on, highly visible leadership role. You move comfortably between strategic market planning and daily operational execution, and you are not afraid to be present on the floor.

You will also play a leading role in establishing and expanding new markets: market entry strategy, legal entity setup, regulatory compliance, site selection, lease negotiations, financial infrastructure, recruitment, and the successful launch of new restaurant operations.

Key responsibilities

Market leadership & strategy

Lead overall performance across multiple restaurant locations and markets

Develop and execute market business plans aligned with growth objectives

Identify expansion opportunities and support new store openings and remodels

Lead market entry and expansion: legal setup, compliance, site selection, and launch

Operational excellence

Ensure flawless execution of daily restaurant operations: food quality, service, speed, cleanliness, and hospitality

Monitor and improve KPIs: sales growth, labor and food costs, productivity, guest satisfaction, profit margins

Conduct restaurant audits and implement corrective action plans

Financial management

Own full market P&L accountability

Develop annual budgets and financial forecasts

Control costs and drive profitability

People leadership & talent development

Recruit, coach, and develop restaurant leadership teams (Area Coaches, Restaurant General Managers)

Build a strong succession pipeline

Foster a culture of accountability, engagement, and recognition

Guest experience & brand standards

Champion an exceptional guest experience across all locations

Protect and strengthen the brand's reputation in the market

Compliance, safety & risk management

Ensure compliance with food safety, health & sanitation, labor law, and company policy

Maintain audit readiness across all restaurants

Requirements

What you bring

Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred)

7–10+ years of leadership experience in QSR, hospitality, or multi-unit retail operations

Proven track record managing multiple restaurant locations across several markets

Strong P&L ownership and financial acumen

Experience within franchised or corporate restaurant systems; experience with an international QSR brand is strongly preferred

A hands-on, energetic leadership style combined with strategic thinking

Strong communication skills and the ability to lead through influence across HR, Finance, Supply Chain, Marketing, and Operations

Willingness to travel frequently between locations, including regionally, and to work a flexible schedule

What we offer

A senior leadership role with genuine ownership and impact

A competitive executive compensation package with performance-based bonus

Vehicle allowance / travel reimbursement

Health and insurance benefits

Leadership development and training opportunities within an international brand system

The opportunity to help build and shape new markets from the ground up

This vacancy is managed exclusively by Werken in Suriname on behalf of our client. For more information or to apply in confidence, please contact us.