Pet City Group is the leader in the pet retail market in Greece with over 35 years of presence. The Group consists of 800 employees, over 100 stores, 4 online shops, and a variety of over 17,000 products, including top-of-the-line and exclusive brands. Pet City Group also offers a range of pet care services, including grooming and veterinarian care, as part of our mission to provide the best customer experience to our beloved pets and their parents.

We are currently looking for a Digital Marketing Specialist to join our e-Comm/Marketing team.

Your role as a Digital Marketing Specialist

As a Digital Marketing Specialist, you will play a key role in strengthening Pet City Group’s digital presence and customer engagement across multiple digital touchpoints. Through content creation, CRM communications, campaign coordination, and performance monitoring, you will contribute to building meaningful connections with our community of pet parents and support the successful execution of digital marketing initiatives.

Key Responsibilities

Content & Social Media

Plan and manage the monthly content calendar across social media channels.

Create and publish engaging digital content, including posts, stories, and short-form videos.

Brief and coordinate with creative partners and external collaborators, for content and campaign production.

Monitor social media performance and optimize content based on insights and engagement metrics.

CRM & Customer Communications

Plan, set up, and send email newsletters and Viber campaigns

Create compelling copy for emails, push notifications, and digital communication materials.

Monitor and optimize CRM automations and lifecycle marketing flows.

Digital Campaigns & Brand Consistency

Collaborate with digital marketing partners and agencies for campaign planning and execution

Support the rollout of ongoing campaigns and promotional activations

Ensure brand consistency across all digital touchpoints

SEO & Website Content

Monitor SEO performance and optimize meta titles, descriptions and on-site content

Coordinate with partners to improve organic visibility and search performance

Data & Performance Monitoring

Track website and campaign performance through GA4

Analyze key metrics and provide actionable insights for optimization

Required Qualifications

Bachelor’s degree in Marketing, Business Administration, or a related field will be considered a plus.

2–3 years of experience in Digital Marketing, preferably in an eCommerce/OMNI environment or digital marketing agency.

Hands-on experience in social media content creation, digital marketing platforms, and creative briefing.

Familiarity with CRM tools, email marketing platforms, and marketing automation flows.

Basic understanding of SEO principles and digital campaign performance.

Experience using analytics tools such as GA4 to monitor and evaluate marketing performance.

Strong written and verbal communication skills.

Excellent organisational skills and attention to detail.

Ability to manage multiple projects in a fast-paced environment.

Data-driven mindset with the ability to interpret marketing metrics and translate insights into actions.

What we offer

💶 Competitive compensation package

🎓 Opportunities to learn and grow within a dynamic and fast-growing company

💼 Friendly and collaborative working environment

💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners

🩺 Private health insurance coverage

🏷️ Employee discounts on our products and services

🚀 Your professional and personal success is our commitment