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Nearfield Instruments

Field Service Engineer - South Korea

Pyeongtaek, Gyeonggi-do, South Korea; Hwaseong, Gyeonggi-do, South KoreaOnsite · South Korea
fulltime_permanent · NFI South Korea
POSTED 14 JANVERIFIED 1D AGO
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About Nearfield Instruments

Nearfield Instruments (NFI) is a fast-growing high-tech scale-up. We design, develop, integrate, market, and service advanced metrology systems that enable the world’s leading semiconductor manufacturers to improve production yields and enhance the functionality of their microchips. With a strong and expanding presence in South Korea, including Pyeongtaek and Dongtan, we are continuously strengthening our regional footprint to better support our customers.

Why Nearfield?

Broader technical exposure: Go beyond routine service work. Work across different technical challenges, perform true root-cause analysis, and develop an end-to-end understanding of customer issues.

Real ownership: Take responsibility, solve complex problems, and see the direct impact of your work.

Continuous learning: Build expertise in AFM, semiconductor processes, and advanced troubleshooting through hands-on experience, learning directly from experienced experts at HQ and in the field.

Customer intimacy: Work closely with customers and directly understand their technical needs and challenges.

Global exposure: Opportunities for training at our headquarters in the Netherlands, and close collaboration with HQ and international colleagues.

Agile culture: Work in a fast-moving environment with open communication and quick decision-making, where you can make a difference.

The role

As a Field Service Engineer, you will play a crucial role in ensuring the performance, reliability, and availability of Nearfield’s advanced semiconductor metrology systems at customer sites in South Korea. You will serve as the primary technical representative of Nearfield, combining hands-on technical expertise with strong troubleshooting and customer-facing skills. As a Field Service Engineer, you will perform preventive and corrective maintenance, troubleshoot complex hardware and software issues, execute system upgrades, and conduct root cause analysis to keep our systems operating at their best. You will work closely with customers and collaborate with our engineering and support teams to resolve technical challenges and continuously improve system performance and service quality. You will also act as the eyes and ears of Nearfield at the customer fab, providing valuable field feedback on customer needs, product performance, and opportunities for improvement.

Requirements

Key Responsibilities

Troubleshoot and resolve issues on Nearfield semiconductor metrology systems.

Collect diagnostic and logging data, perform analysis, and conduct root cause investigations.

Execute corrective actions and implement solutions during service activities and upgrades.

Perform preventive maintenance and system health checks.

Install and validate hardware and software upgrades.

Execute subsystem and system-level test procedures and document progress and results.

Identify improvement opportunities and provide feedback to engineering and support teams.

Replace and upgrade spare parts using approved procedures and tools.

Create and improve test, calibration, and service procedures.

Order and manage spare parts and tools when required.

Inspect and register incoming spare parts and consumables.

Prepare tools, facilities, procedures, and systems for service and upgrade activities.

Maintain service tools and equipment to ensure operational readiness.

Support customers professionally and ensure a high level of customer satisfaction.

Job requirements

Required Qualifications

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Physics, or a related technical discipline.

Minimum 3 years of experience supporting semiconductor manufacturing equipment, semiconductor metrology systems, wafer processing equipment, or related semiconductor capital equipment.

Strong understanding of semiconductor manufacturing environments and customer support operations.

Experience troubleshooting complex hardware, software, and system-level issues.

Strong affinity with software, system controls, troubleshooting, and root cause analysis.

Ability to analyze technical data and work effectively with remote engineering and support teams.

Experience with Python, MATLAB, or similar tools for data analysis is considered a plus.

Strong communication and customer-facing skills.

Excellent analytical, organizational, and problem-solving capabilities.

Self-driven, proactive, and capable of working independently in a demanding customer environment.

Strong team player with the ability to collaborate across global teams.

Fluent in Korean and able to communicate effectively in English.

What We Offer

A collaborative and international working environment

Competitive compensation and benefits package

Long-term career development within a rapidly growing organization

Exposure to cutting-edge AFM and semiconductor technology

Strong ownership and opportunities to grow with the business

Who Thrives at Nearfield?

Nearfield is particularly suited to people who:

Are curious and eager to learn continuously on the job.

Enjoy solving complex problems rather than following established routines.

Want broader responsibility and ownership of their work.

Are motivated by ownership rather than structure.

Are self-motivated and comfortable working in a growing organization.

Enjoy working directly with demanding, high-tech customers and stay composed under pressure.

Want exposure to an international team and opportunities to work closely with colleagues in Europe.

Are excited by challenges, change, and the opportunity to help build something.

Compensations & Benefits

Commuting allowance

Holiday allowance (Lunar New Year / Chuseok)

Business travel support, including daily allowance, transportation, and communication costs

Annual health check-up support

Family event leave

Interview process

1) CV screening

2) Recruiter screening interview

3) Technical interviews (2 - 3 rounds)

4) Final interview

Source · Nearfield InstrumentsFirst seen 7 NovOriginal ↗